Operations Specialist

Join The League of Credit Unions & Affiliates (The League) as a full-time Operations Specialist for the Shared Branching team and take your career to thrilling heights! If you're a strong communicator-both verbally and in writing-and thrive in diverse settings, we want to hear from you! We're looking for someone who brings sound judgment, solid reasoning skills, and the ability to build strong, effective relationships with colleagues, credit union partners, and external stakeholders. If you're ready to contribute to a collaborative and mission-driven team, apply today!

The Operations Specialist will provide essential operational support to credit unions participating in the shared branching network. The Operations Specialist ensures adherence to all CO-OP Shared Branch Operating Rules and Regulations, serving as a knowledgeable resource and point of contact for partner institutions.

As an Operations Specialist , you will be responsible for developing and maintaining strong professional relationships with participating credit unions, providing operational support on a variety of issues, including accounting inquiries, member service challenges, report distribution, and procedural guidance. The Operations Specialist will respond to credit union inquiries promptly and accurately through phone, email, and our ticketing system. You will also distribute fraud alerts as needed, conduct web-based training for credit union personnel, and assist in preparing customized transaction reports.

Additionally, the Operations Specialist will maintain key contact information and project updates in Salesforce, support paperwork and configuration processes for new or updating credit union participants, and review outlet audits to implement necessary corrections or updates. You may also represent the department in advisory, marketing, and user meetings, and will perform other duties as assigned to ensure seamless support of the shared branching network.

Qualifications:

• Associate degree in business, finance, or a related field preferred.
• Minimum of two (2) years of progressive experience in a credit union, other financial institution, or related business.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Work Schedule:

As an Operations Specialist you can expect to work a minimum of 40 hours per week, Monday through Friday. A valid driver's license is required as some travel may be expected.

How To Apply:

If this job is what you are looking for, please take the next step and fill out our online application. This entire application process should take you less than five minutes to complete. Once you complete your application, you will receive a link to complete a short assessment. Both are required to move forward in the process.

At The League , we are proud to be an equal opportunity employer, offering a team member-centric culture, competitive salaries, and exceptional benefits.

Our employees enjoy exceptional benefits , including health, dental, vision, life insurance, long-term disability, flexible spending account, paid time off , volunteer time off, a 401(k)-plan including company matching, 14 paid holidays, professional development dollars , and tuition reimbursement . At The League , our culture, work-life balance, team member engagement, values, and our continuous mission to support credit unions are our top priorities.

The League provides a platform for advocacy, collaboration, and innovation, representing 378 credit unions in Alabama, Georgia, Florida, and Virginia and their 33.3 million members and $465.6 billion in assets. The League advocates through credit union engagement, advocacy impact, Foundation resources, and LEVERAGE products, and services.