Hospitality Services Director

Job Description

Aramark is seeking a service-driven Hospitality Services Director to lead our food and beverage operations and elevate the guest experience. This individual will be the face of our hospitality services—setting the tone for every interaction and ensuring that our spaces reflect professionalism and excellence. From welcoming clients to curating exceptional food experiences, this role is all about creating lasting impressions through operational leadership, service innovation, and a genuine passion for people. The ideal candidate will have 3 years of catering experience.

Job Responsibilities

• Be responsible for all aspects of preparation, service, and cleanup for multiple cafe operations
• Develop and maintain effective client and customer rapport
• Establish and implement service and presentation standards for all operations, implement processes to ensure compliance and consistency
• Implement new services to support base business growth and client retentions
• Participate in sales process and negotiations of contracts and assist clients in planning special events
• Train and lead employees to ensure service standards are followed
• Responsible for setting and delivering sales, food, and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Responsible for components accounting functions including accurate reporting of all related revenue, expenses, and receivables
• Ensure compliance with all food, occupational and environmental safety policies

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 4 years of experience
• Requires at least 1-3 years of experience in a management role
• Previous experience in events and catering required
• Bachelor’s degree or equivalent experience required
• Strong communication skills
• Available to work event-based hours
• Complete Food Handlers and Alcohol Service Certifications as required

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .