Senior Regional WHS Manager, NA Customer Fulfillment (NACF), Workplace Health & Safety (WHS)

DESCRIPTION

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates.

In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.

You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.

Responsibilities include but are not limited to:
• Act as SME of local/regional regulations and company WHS policy.
• Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.
• Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.
• Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.
• Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.
• Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.
• Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.
• Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.
• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.
• Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.
• Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.
• Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).
• Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.
• Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.
• Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards.

Job Elements
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.

BASIC QUALIFICATIONS

• Bachelor’s degree
• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role
• 7+ years of increasing responsibilities in people and performance management
• CPR/First Aid Certification
• Experience implementing lean principles and process improvement in an operational environment.
• Ability to travel up to 50%
• Office within one of the designated region's sites. Must be willing to relocate if not currently within region
• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs.