Administrative Assistant for Hospice Services
- Assists with administrative-type duties (i.e. typing, filing, copying, sorting mail, calculations, answering phones, etc.) as requested by supervisor.
- Processes patient plans of care, orders and multi-disciplinary flow sheets; updates, prints and distribute records as appropriate.
- Review charts of admitted and discharged patients for deficiencies; monitors for compliance for correction of deficient documentation.
- Maintains effective communication with others, both inside and outside the department, to give or obtain needed information or coordinate activities of patients (e.g. doctors' appointments).
- Ensures the accuracy of administrative functions and data entry in the electronic medical record.
- Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
- Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
- Performs other duties as necessary to ensure the success of the System. SKILLS AND ABILITIES
- Emotional maturity, sensitivity, human relations skills, successful resolution of losses in own life, and good interpersonal skills.
- Knowledge of healthcare organizations and their structure; including their compliance (e.g. HIPAA) and medical coding requirements.
- Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
- Ability to establish and maintain effective working relationships with associates, department heads, administrators, organizational stakeholders and the general public.
- High school diploma or equivalency.
- One year of experience in providing office administrative support and maintaining medical records.
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