Hybrid Rehab Technician & Front Desk Specialist (Bi-lingual)

Job Description

Job Description

Hybrid Rehab Technician / Patient Care Specialist
Bilingual Spanish Required | Part-Time | Growth Path to Full-Time
Pay: $19.50 – $23 per hour
Location: FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf

Must have experience in clinical front desk operations or as a physical therapy/rehab technician, and bilingual Spanish is required.

We are seeking a bright, dependable, and patient-focused team member for a unique hybrid role that combines front desk patient coordination with hands-on rehab tech support in a modern, technology-driven physical therapy clinic.

This position is ideal for someone who already understands the pace and expectations of a rehab or medical clinic and enjoys both the administrative side of patient care and the clinical support side of rehabilitation .

In this role, you will split your time between:

• Patient Care Specialist/front desk responsibilities such as scheduling patients, helping coordinate clinic flow, requesting insurance verification information, and delivering an excellent patient experience
• Rehab Technician responsibilities such as preparing treatment areas, assisting therapists, and setting up advanced rehab technologies including Neufit Neubie and Winback 4

What We’re Looking For

• Bilingual in Spanish and English is required
• Experience in clinical front desk operations or as a physical therapy/rehab technician is required
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced clinic
• Professional, reliable, and detail-oriented
• Comfortable supporting both administrative and patient care workflows
• Eagerness to learn and grow within the clinic

About FYZICAL Lawrenceville Sugarloaf

At FYZICAL Lawrenceville Sugarloaf, we combine compassionate care, strong teamwork, and advanced rehabilitation technology to help patients move better and live better. We are looking for someone who can help deliver an outstanding experience from the front desk to the treatment floor.

Responsibilities

• Help physical therapist provide care to patients
• Ensure clients are being seen in a timely manner with no backlogs
• Provide supervised assistance to patients
• Sanitize rooms after each client
• Some admin and office tasks
• Assist the therapist in administering patient care
• Maintain a smooth flow of patients through the clinic and gym
• With supervision, set up patients on modalities; assist with their exercise programs
• Clean tables and equipment between patients
• Assist with clerical and administrative tasks as needed
• Perform some laundry duties
• Schedule patient appointments and support daily clinic flow
• Request and collect insurance verification and intake information
• Greet patients, answer phones, and assist with check-in/check-out
• Prepare treatment rooms and maintain an organized clinical environment
• Assist therapists by setting up equipment and therapy modalities
• Support use of advanced technologies such as Neufit Neubie and Winback 4
• Help create a smooth, welcoming, and efficient experience for patients and staff

Required Skills Required skills & qualifications:

• H.S. graduate or GED
• Great communication/interpersonal skills
• Bi-lingual (Spanish)
• Experience in clinical front desk operations or rehab tech

Preferred but not required:

• Working toward a physical therapy or AT degree
• Knowledgeable of medical language