Repossession Specialist I

Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience

Position Summary Responsible for daily functions related to the location recovery and attainment of repossessions and impounds. Complies with policies and procedures related to the recovery of all impounded and repossessed vehicles.

Essential Duties and Responsibilities include the following:

• Qualifies and assigns accounts that the Collection team has approved for repossession.
• Assigns accounts to Repossession Company; involuntary voluntary abandoned and impounds.
• Documents system and notifies all corresponding departments once vehicles have been secured.
• Reviews updates and conducts follow-ups with agents on accounts assigned for repossession.
• Conduct light skip tracing before assigning an account out for repossession.
• Review accounts for payments or collection arrangements placing an account on hold or closing request.
• Closes dead-end assignments and forwards the account to the skip department.
• Assists in the selection of repossession agents negotiates fees and verifies the proper insurance and bond coverage.
• Ensures compliance with state laws regarding the right to cure (RTC) Strict Compliance Letter (SCL) Soldiers and Sailors Credit Protection (SSCRA) and any Bankruptcy protection requirements.
• Processes vehicle reinstatements and/or redemptions.
• Reviews repossession agency invoices and posts to the AMW screen and forwards to the manager for payment.
• Handles impounded vehicles and secures their release.
• This position involves regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth.
• Other duties may be assigned.

Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• Minimum of One (1) year of Auto Collection experience preferred.

Education

• High School Diploma and/or GED.

Skills Required

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software
• Possess demonstrate and effectively communicate a strong knowledge of the captive finance and auction industry.
• Can identify key industry drivers and develop strategies to mitigate negative impacts.
• Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
• Knowledge of and compliant with the Fair Debt Collection Practices Act and local state and federal collection laws.

Overtime: As needed

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta GA Dallas TX

Physical Requirements:

Sitting for long periods of time standing walking close vision for computer work speaking hearing lifting and/or moving up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.

Required Experience:

IC