Medical Office Administrator

Job Description

Job Description

Are you an experienced, proactive leader with a background in medical office operations? Our established and growing nephrology practice is seeking a full-time Office Manager to oversee day-to-day operations across outpatient clinics, dialysis coordination, and hospital interfaces.

Key Responsibilities:

• Manage front and back-office operations across nephrology clinics
• Supervise administrative staff (schedulers, medical assistants, billing personnel)
• Coordinate provider schedules across clinics, dialysis units, and hospitals
• Ensure timely referrals, prior authorizations, and dialysis certifications
• Oversee EMR workflow and compliance with HIPAA and clinical documentation standards
• Serve as liaison with dialysis centers, referring providers, and hospital case managers
• Monitor revenue cycle tasks, including billing oversight and insurance follow-ups
• Facilitate staff training, policy implementation, and quality assurance initiatives
• Address patient inquiries and ensure an excellent patient experience
• Oversee value based care management operations for the practice in collaboration with its partners

Qualifications:

• Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred
• Minimum 3 years of medical office management experience; nephrology or specialty practice experience preferred
• Strong knowledge of healthcare operations, insurance, and prior authorization processes
• Proficiency in EMR systems (e.g., eClinicalWorks, Epic, or equivalent)
• Excellent communication, leadership, and problem-solving skills
• Knowledge of dialysis workflows and transplant coordination is a plus

Are you an experienced, proactive leader with a background in medical office operations? Our established and growing nephrology practice is seeking a full-time Office Manager to oversee day-to-day operations across outpatient clinics, dialysis coordination, and hospital interfaces.

Company Description

Are you an experienced, proactive leader with a background in medical office operations? Our established and growing nephrology practice is seeking a full-time Office Manager to oversee day-to-day operations across outpatient clinics, dialysis coordination, and hospital interfaces.