Housekeeping Houseperson

Job Description

Job Description

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

Who We Are :

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible

What We're Looking For :

A proactive and detail-oriented Houseperson who takes pride in creating a spotless, welcoming environment for every guest. You'll be the backbone of our housekeeping team-supporting room attendants, maintaining pristine public spaces, and ensuring every detail reflects Loews' commitment to excellence. If you thrive in a fast-paced setting and love making a difference behind the scenes, this role is for you.

Who You Are :

• Hospitality Enthusiast : You genuinely enjoy creating clean, comfortable spaces that make guests feel at home.
• Dependable Team Player : You're reliable, collaborative, and always ready to lend a hand where needed.
• Detail-Oriented Professional : You notice the little things and take pride in getting them right.
• Safety-Conscious : You follow procedures and prioritize a safe environment for guests and team members.
• Positive and Adaptable : You maintain a great attitude and adjust easily to changing priorities.

What You'll Do :

• Assist room attendants by removing trash and soiled linen from carts and guest rooms.
• Maintain cleanliness in back-of-house hallways and other assigned areas using proper chemicals and procedures.
• Wash and return guest room glassware to linen closets; deliver dirty glassware to Housekeeping when applicable.
• Keep linen closets stocked and organized; vacuum guest hallways and transport trash to the compactor.
• Communicate effectively over the radio using proper etiquette and close guest requests promptly.
• Attend departmental meetings and provide coverage in related areas when needed.
• Be familiar with hotel facilities and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring satisfaction.
• Follow OSHA safety protocols and department procedures for emergencies, chemical use, and protective gear.
• Demonstrate regular and reliable attendance.
• Maintain a positive attitude and professional conduct at all times.
• Other duties as assigned.

Your Experience Includes :

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Ability to read, write and speak in English.
• Ability to walk, stand, reach and bend.
• Ability to push, pull, and lift up to 150lbs.
• Ability to work a flexible schedule, including weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.