Service Receptionist
The Service Receptionist at BELLAMY STRICKLAND CHEVROLET GMC in Mcdonough, GA is the first point of contact for customers in the service department. This role is responsible for greeting guests, answering phones, scheduling appointments, and providing excellent customer service. The Service Receptionist supports the service team by ensuring smooth communication between customers, advisors, and technicians. Key Responsibilities:
- Greet all customers promptly and courteously as they enter the service department.
- Answer incoming calls, route to appropriate staff, or provide requested information.
- Schedule service appointments and confirm upcoming bookings.
- Provide accurate information about services, wait times, and dealership amenities.
- Assist with customer check-in/check-out process, ensuring paperwork is complete.
- Maintain an organized and clean reception area.
- Collect and enter customer information into the dealership CRM or DMS system.
- Support service advisors and management with administrative tasks.
- Notify service advisors when customers arrive.
- Update customers on vehicle status when directed by advisors.
- Follow up on missed or rescheduled appointments when necessary.
- High school diploma or equivalent required.
- Previous receptionist, customer service, or administrative experience preferred.
- Strong communication skills (in person and by phone).
- Professional, friendly, and customer-focused demeanor.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency (Microsoft Office, CRM/DMS systems a plus).
- Strong organizational and problem-solving skills.
- Competitive pay - $13.00 per hour
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts on vehicles, service, and parts
- 401(k) retirement plan
Recommended Jobs
Electrical Engineer
Job Description Job Description Electrical Engineer Electrical Engineer | $75K-$105K | Greater Atlanta, GA About Us We are the world's leading LED company. As we continue to grow, we are l…
Sales Representative
Job Description Job Description Peach State Roofing, Inc. is seeking an Sales Representative based in our Atlanta area office located in Lawrenceville, GA. Compensation for this role is base sal…
Software Engineer III
Openings available for Software Engineer III at Revenue Analytics, Inc. in Atlanta, GA: Build and support the full stack technical implementation of world-class products and solutions using Py…
Marketing Coordinator
Job Description Job Description Well-established commercial real estate company located in Duluth seeks to hire an in-office/on-site Marketing Coordinator to develop and maintain marketing collat…
Mobile Applications Developer
Job Description Job Description Salary: Adidev Technologies Adidev Technologies is seeking Mobile Application Developers (Android/IOS/ React Native) with at least 1 - 2 years of experie…
Director of Digital Manufacturing Technology
POSITION SCOPE: Working to support GPI strategic and operational business objectives, this position exists to execute the manufacturing technology strategy and oversee the efforts of the …
Certified Nursing Assistant - CNA
Certified Nursing Assistant (CNA) Allentown, PA Walk-in Wednesdays at the Haas Building! Interviews and Offers On the Spot! $2000 Welcome Aboard Bonus for Full-time and Part-time!!! At P…
(USA) Food Safety Quality Assurance Technician, Manufacturing T-F 7p-530a
What you'll do at Position Summary... What you'll do... Maintains highest standards of quality and food safety by monitoring testing recording and reacting on data pertaining to productsp…
Assistant Director of Nursing
Job Description Job Description Assists the Director of Nursing in planning, organizing, developing and directing the day-to-day functions of the Nursing Department in accordance with current fed…
Bowling Counter Attendant/Sales
Job Description Job Description Bowling Counter Attendant Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! Stars and Strikes Bowli…