Electronic Monitoring Case Agent
Job Description
Job Description
Are you looking for a career that sits at the intersection of public safety and rehabilitation ? We are seeking a detail-oriented, high-integrity individual to join our team as an Electronic Monitoring Case Agent .
In this role, you aren’t just watching a screen—you are the frontline link between technology and community supervision, ensuring compliance while supporting the successful reintegration of program participants.
The Core Mission
- Monitor & Manage: Track real-time GPS location and alcohol monitoring data to ensure participants adhere to court-ordered boundaries and curfews.
- Rapid Response: Investigate alerts, equipment tampering, or zone violations immediately and follow established notification protocols.
- Tech Integration: Install, calibrate, and troubleshoot wearable electronic monitoring hardware (ankle bracelets) and breathalyzer units.
- Documentation: Maintain meticulous logs to assist in testimony in court or at violation hearings when necessary.
What You Bring to the Table
- Cool Under Pressure: The ability to handle high-stakes situations with a calm, professional demeanor.
- Tech Savvy: Comfort navigating complex software interfaces and handling hardware.
- Strong Ethics: An unwavering commitment to confidentiality and objective reporting.
- Flexibility: Public safety never sleeps; candidates should be open to shift work, including nights or weekends.
Why Join Us?
We offer competitive pay, comprehensive benefits, and the chance to work in a fast-paced environment where your vigilance directly contributes to a safer community.
Ready to make an impact? Submit your resume and a brief cover letter outlining your experience and qualifications.
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