Office & Client Support Administrator

Job Description

Job Description

Who We Are

Manay CPA is a global, full-service accounting and advisory firm headquartered in Atlanta, GA. With over 20 years of experience and a diverse team across 4 continents, we proudly support individuals, entrepreneurs, and businesses of all sizes.

Our services include business formation, accounting, tax, payroll, audit, and HR solutions—delivered with a personalized, relationship-first approach. We partner with clients at every stage of their journey, helping them navigate the complexities of business and finance with confidence.

Recognized as a Top 100 Small Business by the U.S. Chamber of Commerce and a Top 25 Small Business of the Year by the COBB Chamber for four consecutive years, we’re trusted by both local and international clients. Our CEO, Burcu Bree Manay, was also named one of the Top 50 Women in Accounting for her leadership and impact in the field.

At Manay CPA, your growth is our purpose. Join a team where innovation, integrity, and global collaboration drive real success.

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• Competitive salary (based on experience) plus a bonus
• 401K with match
• Medical, dental, and vision insurance and other benefits
• Great international work environment
• Excellent ongoing training
• Paid vacation and holidays
• Growth opportunities

• Serve as the primary point of contact for clients and visitors via phone, email, and in-person interactions.
• Collaborate with internal teams to ensure smooth execution of the sales process.
• Answer, screen, and direct incoming calls in a professional and timely manner.
• Schedule and coordinate client appointments, meetings, conference calls, and executive calendars.
• Provide general administrative support to other staff members, including filing, data entry, document management, and preparation of reports and presentations.
• Ensure smooth day-to-day office operations and maintain a professional, organized front office and common areas.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Track office supply inventory and coordinate purchasing to ensure adequate stock levels.
• Process expense reports, invoices, and reimbursements accurately and in a timely manner.
• Coordinate business travel arrangements, including flights, accommodations, and transportation, and manage last-minute itinerary changes.
• Maintain accurate and up-to-date client records and databases.
• Facilitate clear and timely communication between clients and internal teams.
• Support firm initiatives, special projects, and ad-hoc requests from leadership.
• Assist with planning and coordination of company events, client meetings, and internal gatherings (venue booking, catering, RSVPs, agendas, logistics).
• Troubleshoot basic office equipment issues and coordinate with IT support when needed.
• Provide personal administrative support to executives when required.
• Maintain strict confidentiality when handling sensitive business and personal information.
• Other duties within the scope of the position may be required from time to time.

• High School Diploma required; Associate’s or Bachelor’s degree preferred.
• Previous experience in a front office, client support, or administrative role.
• Strong phone communication skills.
• Experience working in a fast-paced office environment.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and multitasking abilities.
• Professional demeanor with a strong customer service mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to quickly learn new and firm-specific software systems.
• Experience in accounting, tax, or professional services environments is a plus.
• Reliable, detail-oriented, and able to work independently as well as part of a team.
• Sales-oriented mindset and comfort engaging with clients is a strong plus.
• Valid driver’s license with a clean driving record preferred.

Manay CPA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.