Director, Product (Remote) (Atlanta)

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Job Summary:

Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. As the Director of Product, you will lead the product strategy and execution for new patient engagement tools, overseeing a high-performing team and collaborating with various departments to drive innovation and delivery.

Responsibilities:

Drive product development from ideation to launch through ongoing optimization to deliver the highest value to customers

Conduct market research, analyze customer feedback, and develop an understanding of the competitive landscape to inform product roadmap development and prioritization decisions to drive ROI

Develop key performance indicators (KPIs), analyze product performance, identify areas for improvement, and continuously optimize the product

Develop long term insights, strategy, and priorities for your product team(s) in alignment with company priorities

Continuously engage customers to gain insight into customer needs and represent Loyals products

Practice effective internal and external communication, ensuring that priorities, high-profile metrics, trade-offs, and projects are well communicated and well understood

Partner with Engineering and Design to foster empowered product delivery teams operating effectively at all levels

Collaborate with Leadership, Marketing, Customer Success, and other functional areas to gain new insights, unlock opportunities, and work together more effectively, with a specific focus on enabling go-to-market strategies.

Manage cross-team dynamics to ensure the entire team is successful, proactively instituting process improvements across your team, e.g., review and provide feedback on roadmaps, strategic plans and feature specs

Coach team members to use modern, effective, and data-driven product management practices to prioritize, de-risk decisions, and create value

Plan the structure of your team, managing headcount, succession planning, external hires and internal transfers

Motivate your team to ensure they are engaged and connected to the larger company mission

Qualifications:

Required:

7+ years of technology product management experience

Demonstrated experience leading Product teams to deliver against goals and objectives

Demonstrated experience mentoring and coaching team members

Experience working in the healthcare technology space

Experience integrating with EHRs (e.g., Epic, Athena, Meditech)

Experience working within a software as a service (SaaS) company

Proven ability to adapt while working within a start-up and/or high growth environment

Management: You have the ability to manage a team of product managers

Strategic: You are able to handle many inputs, synthesize them, glean unique insights, and develop a cohesive go-forward strategy and detailed plan.

Execution: You have led multiple product teams which are able to execute consistently, delivering quality projects of the broadest scope and impact on time

Data: You have a penchant for analyzing large sets of data either through the use of SQL, code or Excel; familiar with SQL expressions; can understand database schemas

UI/UX: You are passionate about creating intuitive, simple user experiences. You have a strong eye for usability and quality design. You are a strong partner to and advocate for design

Technical: You are comfortable working with engineering leadership to prioritize broadly and you understand technical complexities of your product areas

Analytical: You have a good grasp of experimental design, statistical analysis and multivariate testing. You can use data to set OKRs, create dashboards to monitor product health, review analyses from across the company and develop basic models. You can construct a narrative for using data in order to drive the decision making process

Organizational skills: You are able to manage multiple teams with stakeholders across the organization. You have experience working closely with business & marketing partners

Communication: Youre a strong communicator, both written and orally. You enjoy working with complex concepts and distilling them down so that anyone can understand them. Youre comfortable working cross functionally with stakeholders and can manage competing needs to drive alignment and resolution

Diplomatic: You know how to work with all different types of personalities, and can navigate tough conversations

Adaptive: You are curious, optimistic and a skilled problem-solver. You embrace the unknown and are able to adapt to shifts in priorities. You look outside your day to day to ensure you keep learning and growing

Company:

Loyal provides an integrated digital healthcare platform for patient engagement. Founded in 2015, headquartered in Atlanta, Georgia, USA, team size 51-200 employees, currently Growth Stage.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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