Medical Front Office Coordinator
Job Description
Job Description
Very busy Pediatric Therapy facility seeking the perfect candidate to join our amazing team!
At Interactiv Children's Therapy Services , we offer Occupational, Speech and Physical Therapy to children of all ages. Our therapists treat kids with conditions including Autism, Down Syndrome, Cerebral Palsy, Developmental Delays and everything in-between. We are an in-network provider for most insurance companies, and our services are very in-demand. We operate out of a brand new, state-of-the-art facility.
The current position we're looking to fill is a full-time, salaried Front Office position, working from 9AM to 6PM Monday through Thursday (3-day weekend every week!). In this highly visible position, the staff member will be at the front and center of our office operations. Duties for the position will include answering the phones, interacting with the parents of our clients (and the clients from time-to-time), processing client intakes and managing the wait list, verifying insurance benefits, processing and managing prior authorizations, taking client payments / co-pays, processing / routing incoming digital faxes, chart audits, and more. The ideal team member will be very organized, task oriented and must be able to thrive in a fast-paced office environment. A positive, pleasant attitude is a must. Excellent written and verbal communication skills are necessary for this position, as well as being comfortable and fluent with using various computer applications (we are a very "digital" front office). A person who is a self-starter and has the the capacity to recognize and try to solve challenges as they arise would be a plus.
The average tenure for our front office staff is 15 years! Our team at the office is like a family for us. Are YOU the right person to join the family?
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