Automotive Service Advisor
Automotive Service Advisor
Heritage Volkswagen in Union City, a reputable, high-volume dealership is seeking a polished, customer-focused automotive Service Advisor to join our busy service department. This is an opportunity to use your existing service skills in a high paced service environment with uncapped earning potential!
This role is ideal for a professional who excels at communication, builds trust quickly, and knows how to balance customer satisfaction with service department performance.
What You’ll Do:
Greet customers promptly and professionally in the service drive
Listen, assess vehicle concerns, and clearly explain recommended services
Write accurate repair orders and maintain consistent follow-up
Work closely with technicians to ensure timely and quality repairs
Present maintenance and repair recommendations in a transparent, ethical manner
Deliver an exceptional customer experience from write-up to delivery
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