Director of Regional Operations

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RaceTrac Company Overview

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The Director of Operations is ultimately responsible for the profitability of up to 100 high-volume convenience store retail outlets. This individual leads and oversees the development of up to 1000 RaceTrac employees. The Director of Operations continually drives profitability, developing people, and the highest level of guest service while ensuring regional objectives align with RaceTrac strategy and goals. Up to 25% travel may be required.

Responsibilities:

• Leads regional leadership meetings and is responsible for communicating regional performance and feedback to the SSC during monthly financial meetings.
• Provides leadership, mentoring, and guidance to direct reports (OSs) and supports the development of all field operations personnel.
• Maximizes profits and assets and is responsible for short- and long-term planning in areas of budgeting, goal setting, and team development.
• Supports talent growth and participates in talent evaluations by providing feedback and recommendations for development and promotional decisions.
• Drives and provides guidance to program implementations and operational KBOs within the region.
• Maintains a strategic partnership with the HR Manager and ensures Operations and HR initiatives are aligning with the company's overall goals.
• Responsible for identifying areas of opportunity, providing feedback, and maintaining a partnership with Category Management, Marketing, and critical vendors.
• Supports the representation of the RaceTrac Brand in the local markets to include contacts with community relations, key government leaders, and charitable organizations.
• Provides feedback on Real Estate opportunities, trends, and challenges. Works closely with construction/local building inspectors throughout all aspects of the build, permitting, and certificate of occupancy for new stores and remodels.
• Maintains knowledge and awareness of competition, including pricing and promotions.
• Understands the overall retail environment and competitive landscape of the region, such as indirect competition, market awareness, industry trends, etc.

Qualifications:

• Bachelor's degree from an accredited college or university in business management or related field preferred
• 5-7 years experience in a multi-unit managerial position preferred
• Proven successful Retail Management of multiple units experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred