Procurement Manager

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.

About PagerDuty

At PagerDuty our mission is to revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world. The Procurement Team is a key enabler of this mission ensuring we procure the right products and services at the right time for a fair price and pay correctly and on time.

How You Impact Our Vision

As a Procurement Manager focused on Travel Events and Expense Management you will own and execute procurement programs for travel events swag and related indirect categories as well as the Global Travel & Expense (T&E) Policy and program.

Key Responsibilities:

• Build and maintain close relationships with the Executive Assistants (EAs) and other stakeholders.
• Design and deliver comprehensive training on tools processes and programs.
• Collaborate with the Treasury Team on the Corporate Card program.
• Manage the end-to-end procurement process for travel events and swag from sourcing and RFPs to supplier off-boarding.
• Review and process purchase requisitions purchase orders and supplier onboarding/maintenance requests in Coupa and related systems.
• Act as the primary point of contact for our travel management company and swag suppliers owning these supplier relationships.
• Coordinate with Legal InfoSec and business stakeholders on supplier agreements (DPA MSA SOW) to reduce risk and liability.
• Negotiate commercial contract terms including pricing payment terms and service levels.
• Set up and manage group travel and accommodation rates for events; support event planning and execution in partnership with facilities and business teams.
• Develop and implement category strategies to reduce costs and improve quality in travel events and swag.
• Track and report on procurement KPIs cost savings and avoidance; support supplier quarterly business reviews and scorecards.
• Own and drive continuous improvement of procurement policies and procedures especially for travel and expense management.

About You

• Hands-on experience with procurement especially in travel events and swag categories.
• Strong understanding of commercial contract terms and supplier management best practices.
• Ability to thrive in a fast-paced ever-changing environment and manage multiple priorities.
• Excellent communication presentation and customer service skills; able to work cross-functionally and build strong relationships.
• Analytical mindset with the ability to evaluate results and drive process improvements.
• Team-oriented organized and proactive in escalating issues when needed.

Minimum Qualifications

• 4 years of experience in procurement supply chain or finance organizations with a focus on T&E programs.
• Experience with Procure-to-Pay (P2P) and Online Booking Tool (OBT) systems such as Coupa and Egencia.
• Experience with supplier contracts contract management and supplier relationship management.
• Demonstrated success working cross-functionally and supporting business stakeholders.

Preferred Qualifications

• Bachelors Degree in Business Finance Supply Chain or related field or equivalent experience.
• Experience developing RFPs contract templates and procurement playbooks.
• Proficiency in G-Suite MS Excel Word PowerPoint and procurement analytics tools.

PagerDuty is a flexible hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections drives innovation and accelerates learning.

This role is expected to come into our Atlanta office two times per week so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 114000 - 191000 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.

Hesitant to apply

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory Queensland South Australia Tasmania Western Australia
Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.

How we work

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.

What we offer

As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role region and tenure

About PagerDuty

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status. Your privacy is important to us. By submitting an application you confirm that you have read and understand PagerDutys .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Required Experience:

Manager