Life Coach - Independent Living Case Manager
- Participate in the referral matching process for young adults in an independent setting
- Shop for and prepare apartments for intake (this includes obtaining leases, ordering and assembling furniture, shopping for basic apartment necessities, cleaning and making apartments presentable for clients).
- Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan
- Facilitate and/or ensure completion of appropriate assessments, i.e. Biopsychosocial, Independent Living, Diagnostic, etc.
- Ensure initial legal documentation is obtained prior to placement or service delivery
- Ensure that appropriate safety plans are developed during intake
- Develop and facilitate each consumer’s Individualized Treatment Plan (ITP)
- Assist the young adult with the implementation, tracking, and monitoring of the Comprehensive Treatment Plan
- Meet and/or exceed all state and licensure regulations regarding contact with the clients on your caseload
- Serve as liaison between Necco and placement agency and all necessary community resource entities
- Provide and/or assist with transportation as needed
- Complete monthly apartment inspections and enter and follow up with any work orders to ensure completion
- Participate in service meetings which may include community support representatives, state worker, outpatient clinician, school system, and other invested parties
- Establish relationships with school and education personnel to ensure the young adult is meeting education goals/requirements
- Provide ongoing training and support to young adults as it relates to independence
- Monitor and review documentation to ensure that it meets all state, licensure, and accreditation requirements
- Maintain confidentiality as outlined in policy
- Participate in weekly rotating “on-call” schedule to provide on-call advisory and support to young adults
- Document and report any on-call activities and follow-up with direct supervisor
- Effectively manage crisis situations in a timely manner, including on site or face to face intervention if necessary
- Report to supervisor or to designated authorities any instances of non-compliance with Necco, apartment guidelines, regulatory rules/policies, police contact/involvement, and/or reports of abuse or suspected abuse, neglect, or suicidal ideations
- Ensure all critical incidents are staffed with supervisor and entered into the Electronic Health Record within established timeframes.
- Complete and submit Medicaid documentation if applicable and as appropriate
- Ensure complete and accurate data is entered into the Electronic Health Record in accordance with state rules and regulations and company protocol, i.e., contact notes, academic supports, medical information, etc.
- Attend and participate in self-directed daily huddles/weekly tactical/monthly strategic meetings and activities
- Perform other duties and responsibilities as assigned by immediate supervisor
- Participate in achieving our mission: We Build Futures
- Participate in the performance quality improvement process and execute any assigned tasks related to the process
- Ensure that all employee-related documents are current and up to date for your employee personnel file
- Practice ruthless pragmatism
- Engage in peer-to-peer feedback
- Know and live the Necco Corporate Culture Principles
- Embody the three essential virtues of humble, hungry, and smart
- Drive your Individual Performance Scorecard
- Adhere to and contribute to the Necco meeting structure
- 21 years of age
- Current LSW or LPC or bachelor’s degree in a human services-related field and a minimum of 2 years’ experience working with young adults with emotional or behavioral problems
- Valid Driver’s License
- Limited Liability Auto Insurance Coverage of 100/300/100
- Organizational, and Written/Oral Communications skills
- Must have the skills necessary to navigate and execute several software’s (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.)
- Successful completion of all required Criminal Background checks and drug screenings per state and company regulations
- Physical demands of the role: requiring apartment set up; which may require lifting or carrying materials and assembling furniture items e.g., tables, chairs, end tables, etc.
- Ability to lift and carry supplies and/or equipment, up to 50 lbs.
- Ability to adhere to scheduled and unplanned deadlines
- Willingness to travel and attend training
- Successful completion of all required training pertaining to job
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