Experienced Inside Sales Support Specialist - Atlanta Office

Are you the person who keeps sales moving, customers informed, and nothing slipping through the cracks? Do you thrive on follow‑up, organization, and fast‑paced teamwork while delivering a professional, customer‑first experience? Then this is the role for you.

Fire Protection Services, LLC is seeking an Inside Sales Support Specialist to support our Sales Team and customers across our commercial fire and life safety business. At FPS, strong relationships and reliable execution set us apart. If you’re detail‑driven, responsive, and thrive behind the scenes of a high‑performing sales team—we want you on our team.

Job Summary

Support the Sales Team through daily sales activities, customer communication, lead management, and follow‑up. This role helps drive revenue growth while ensuring customers receive timely, accurate, and professional service.

Key Responsibilities

• Support day‑to‑day sales operations and follow‑up

• Respond to customer inquiries and schedule service appointments

• Meet daily outbound activity goals (calls, emails, follow‑ups)

• Compile and manage sales leads and CRM data

• Track sales activity and assist with reporting

• Coordinate repair opportunities with internal teams

• Maintain accurate customer and sales records

• Support outside sales efforts as needed

Qualifications

• Strong communication and organizational skills

• Ability to manage multiple priorities in a fast‑paced environment

• Customer‑focused with strong problem‑solving abilities

• Ability to work independently and collaboratively

• Sales support, customer service, or inside sales experience preferred

• Comfort working with CRM and sales tools

Our Core Mindsets

• Relentless Hustle – Take ownership and deliver results

• Relationships First – Build trust through service and care

• Better Together – Collaborate to win as a team

• Ever Evolving – Learn, adapt, and improve

About Fire Protection Services, LLC

Founded in 1988, FPS was one of the first companies to combine fire sprinkler and fire protection inspections—helping clients save money while protecting property and lives. Today, FPS is one of Georgia’s fastest‑growing fire and life safety companies.

If you’re ready to support a high‑performing sales team and make a real impact every day—

Apply Today!

FPS is an equal employment opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.