Appliance Sales Associate

Job Description

Job Description

The Appliance Sales Associate is a front-line brand ambassador for H&H Lifestyles, responsible for delivering exceptional customer experience in our appliance showroom. This role combines in-depth product knowledge with consultative selling to guide customers through one of the most important purchases for their home. The ideal candidate is energetic, knowledgeable, and committed to building lasting relationships in the Golden Isles community. However, attitude trumps all and is critical to success.

Customer Experience & Sales
• Greet and engage customers in a professional, welcoming manner to understand their needs and lifestyle requirements
• Conduct consultative, needs-based sales conversations across the full appliance product line, including refrigeration, cooking, laundry, dishwashers, and built-in/luxury appliances
• Present product features, benefits, and comparisons to help customers make confident, informed decisions
• Provide in-home consultation support as needed for new construction and renovation projects in coordination with the H&H design and project teams
• Follow up with customers post-purchase to ensure satisfaction

Product Knowledge & Showroom Management
• Maintain thorough, up-to-date knowledge of H&H's appliance brands, product lines, and available promotions
• Stay current on industry trends, competitive products, and manufacturer updates through training and self-directed learning
• Ensure the showroom floor is clean, organized, merchandised correctly, and all display units are in working order
• Assist with the setup and tagging of new display models and promotional signage

QUALIFICATIONS


Required
• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• 1+ years of retail, inside sales, or customer-facing experience; appliance or home goods experience a plus
• Strong communication, listening, and interpersonal skills
• Ability to learn and retain detailed product specifications across multiple brands and categories
• Comfortable working in a commission-influenced compensation environment
• Proficiency with basic computer systems, email, and point-of-sale software
• Reliable, punctual, and able to work a flexible retail schedule including weekends

Preferred
• Experience selling premium or luxury appliance brands (Sub-Zero, Wolf, ASKO, Miele, Thermador, etc.)
• Background in interior design, new construction, or kitchen design sales
• Familiarity with builder/contractor relationships in the Golden Isles market

COMPENSATION & BENEFITS
H&H Lifestyles offers a competitive compensation package commensurate with experience:
• Competitive base hourly wage based on experience
• Health, dental, and vision insurance (full-time positions)
• Paid time off and holiday schedule
• Employee discount on H&H products and services
• Manufacturer and brand training opportunities

H&H Lifestyles is a Drug Free Work Place