Software System Engineer Japanese Bilingual

Position Summary

This position serves as a bridge engineer between the software development team in Japan and the manufacturing plants in North America, and is responsible for software operations, issue handling, and release management for mass-production products. This is not a programming-focused role; instead, it requires strong coordination, management, and communication skills.

Location

Peachtree City, Georgia

Primary Responsibilities

1. Bridge Engineer Responsibilities (Between Japan Development Team and North American Plants)

• Collect and consolidate production issues and mass-production challenges occurring at the plants
• Request analysis support from the software engineering team in Japan
• Understand and organize analysis results and countermeasure plans
• Provide feedback to the plants
• Support implementation of corrective actions at the plants

2. Software Release and Management Responsibilities

• Register software released by the Japan development team into the BOM management system
• Coordinate release arrangements and change instructions for the plants

3. Problem Solving and Coordination Responsibilities

• Resolve issues in collaboration with plants and design teams
• Act as a communication hub among related stakeholders
• Manage project progress and escalate issues when necessary

Required Qualifications

• Bilingual in English and Japanese
  • English: Business level or above (capable of meetings and coordination tasks)
  • Japanese: Equivalent to JLPT N2 level or above (capable of technical communication with design teams)
• Strong communication and coordination skills
• Basic understanding of IT/software development processes
• Comfortable working in multicultural teams

Preferred Qualifications

• Experience in the manufacturing industry (especially mass-production products)
• Experience in software development or quality assurance
• Experience using BOM management systems
• Experience with business process automation (such as scripting)
• Experience in problem solving and troubleshooting

Ideal Candidate Profile

• Able to proactively act as a bridge between stakeholders
• Persistent and solution-oriented in resolving issues
• Flexible and adaptable in a global work environment

Additional Notes

• This position is not programming-focused; it is more oriented toward coordination, management, and operational engineering support.
• Both technical understanding and communication skills are highly valued.