Low Voltage Field Service Technician

Firmament Solutions
Atlanta, GA

FIRMAMENT SOLUTIONS

Low Voltage Field Service Technician

Contract-to-Hire | Scalable Career Path

ABOUT FIRMAMENT SOLUTIONS

Firmament Solutions is a national IT and low-voltage infrastructure execution company. We partner with Tier-1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi-site environments.

We specialize in:

  • Structured Cabling

  • Fiber

  • CCTV

  • Security & Alarm Systems

  • Access Control

  • Fire Alarm & Life Safety Systems

Our technicians are not temporary labor. They are the backbone of our execution platform .

POSITION OVERVIEW

Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract-to-hire pathway that leads to full-time W2 employment for qualified candidates.

Technicians must be able to:

  • Work independently

  • Follow standardized systems

  • Communicate clearly

  • Own work from arrival through documentation and closeout

This role is ideal for technicians who want long-term growth , not short-term gigs.

CONTRACT-TO-HIRE PATHWAY (IMPORTANT)

All technicians begin in a conditional contract status .

To convert to full-time W2 employment, technicians must:

  • Successfully complete 120 service jobs

    • An 8-hour service day counts as 4 service jobs

  • Meet performance standards for:

    • On-time arrival

    • Documentation quality

    • Communication responsiveness

    • SLA compliance

Most technicians complete this phase in 2–3 months .

CORE RESPONSIBILITIES

Technicians are responsible for full lifecycle execution , including:

Field Execution

  • Review work orders and project specifications

  • Install, maintain, repair, and upgrade:

    • Structured cabling (Cat5e, Cat6, Cat6a, Cat7)

    • Fiber cabling and terminations

    • CCTV systems and NVRs

    • Access control systems

    • Intrusion and fire alarm systems

  • Build cable pathways (J-hooks, ladder rack, cable tray)

  • Terminate and label workstation outlets

  • Troubleshoot voice, data, fiber, and network equipment

  • Access network equipment using SSH / PuTTY when required

Documentation (NON-NEGOTIABLE)

  • Complete daily job notes

  • Upload required before/after photos

  • Maintain service history and progress reports

  • Accurately record time, materials, and vehicle inspections

  • Close work orders in accordance with Firmament standards

Communication

  • Communicate professionally with on-site contacts

  • Maintain real-time updates via company systems

  • Escalate issues early and clearly

EXPERIENCE REQUIREMENTS

Required

  • CCTV: 3+ years

  • Structured Cabling: 3+ years

  • Low Voltage Field Service: 3+ years

  • Valid Driver’s License

  • Reliable personal vehicle (required for this role)

Preferred

  • Access Control / Alarm Systems: 2+ years

  • Fire Alarm: 3+ years

  • Fiber cabling and termination experience

  • Familiarity with national building codes and standards

  • Experience with scissor or boom lifts

PHYSICAL & SCHEDULING REQUIREMENTS

  • Ability to lift 50 lbs

  • Ability to climb a 12-ft ladder

  • Willingness to travel, including overnight assignments

  • Availability for nights, weekends, and overtime as required

  • On-the-road field position

COMPENSATION

  • Hourly Pay: $26.00 – $35.00 (based on experience)

  • Expected Hours: 32–50 per week

  • Overtime eligible

  • Bonus opportunities

BENEFITS (W2 STATUS)

After successful conversion to full-time employment:

  • Health, Dental, Vision Insurance

  • Life Insurance

  • Short-Term & Long-Term Disability

  • 401(k)

  • Paid Time Off

  • Fuel & mileage reimbursement

  • Vehicle maintenance cost sharing

  • Company-paid industry certifications (1 year tenure, 3-year commitment)

CULTURE & EXPECTATIONS

Firmament Solutions operates on these core values:

  • Responsiveness – Clear, timely communication is mandatory

  • Trust – Built through consistency and follow-through

  • Ownership – We own the process and the outcome

  • Honesty – Mistakes are communicated early and corrected

Technical skill gets you in the door.
Professionalism and execution keep you here.

Posted 2026-02-06

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