Low Voltage Field Service Technician

FIRMAMENT SOLUTIONS

Low Voltage Field Service Technician

Contract-to-Hire | Scalable Career Path

ABOUT FIRMAMENT SOLUTIONS

Firmament Solutions is a national IT and low-voltage infrastructure execution company. We partner with Tier-1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi-site environments.

We specialize in:

• Structured Cabling

• Fiber

• CCTV

• Security & Alarm Systems

• Access Control

• Fire Alarm & Life Safety Systems

Our technicians are not temporary labor. They are the backbone of our execution platform .

POSITION OVERVIEW

Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract-to-hire pathway that leads to full-time W2 employment for qualified candidates.

Technicians must be able to:

• Work independently

• Follow standardized systems

• Communicate clearly

• Own work from arrival through documentation and closeout

This role is ideal for technicians who want long-term growth , not short-term gigs.

CONTRACT-TO-HIRE PATHWAY (IMPORTANT)

All technicians begin in a conditional contract status .

To convert to full-time W2 employment, technicians must:

• Successfully complete 120 service jobs

  • An 8-hour service day counts as 4 service jobs

• Meet performance standards for:

  • On-time arrival

  • Documentation quality

  • Communication responsiveness

  • SLA compliance

Most technicians complete this phase in 2–3 months .

CORE RESPONSIBILITIES

Technicians are responsible for full lifecycle execution , including:

Field Execution

• Review work orders and project specifications

• Install, maintain, repair, and upgrade:

  • Structured cabling (Cat5e, Cat6, Cat6a, Cat7)

  • Fiber cabling and terminations

  • CCTV systems and NVRs

  • Access control systems

  • Intrusion and fire alarm systems

• Build cable pathways (J-hooks, ladder rack, cable tray)

• Terminate and label workstation outlets

• Troubleshoot voice, data, fiber, and network equipment

• Access network equipment using SSH / PuTTY when required

Documentation (NON-NEGOTIABLE)

• Complete daily job notes

• Upload required before/after photos

• Maintain service history and progress reports

• Accurately record time, materials, and vehicle inspections

• Close work orders in accordance with Firmament standards

Communication

• Communicate professionally with on-site contacts

• Maintain real-time updates via company systems

• Escalate issues early and clearly

EXPERIENCE REQUIREMENTS

Required

• CCTV: 3+ years

• Structured Cabling: 3+ years

• Low Voltage Field Service: 3+ years

• Valid Driver’s License

• Reliable personal vehicle (required for this role)

Preferred

• Access Control / Alarm Systems: 2+ years

• Fire Alarm: 3+ years

• Fiber cabling and termination experience

• Familiarity with national building codes and standards

• Experience with scissor or boom lifts

PHYSICAL & SCHEDULING REQUIREMENTS

• Ability to lift 50 lbs

• Ability to climb a 12-ft ladder

• Willingness to travel, including overnight assignments

• Availability for nights, weekends, and overtime as required

• On-the-road field position

COMPENSATION

• Hourly Pay: $26.00 – $35.00 (based on experience)

• Expected Hours: 32–50 per week

• Overtime eligible

• Bonus opportunities

BENEFITS (W2 STATUS)

After successful conversion to full-time employment:

• Health, Dental, Vision Insurance

• Life Insurance

• Short-Term & Long-Term Disability

• 401(k)

• Paid Time Off

• Fuel & mileage reimbursement

• Vehicle maintenance cost sharing

• Company-paid industry certifications (1 year tenure, 3-year commitment)

CULTURE & EXPECTATIONS

Firmament Solutions operates on these core values:

• Responsiveness – Clear, timely communication is mandatory

• Trust – Built through consistency and follow-through

• Ownership – We own the process and the outcome

• Honesty – Mistakes are communicated early and corrected

Technical skill gets you in the door.
Professionalism and execution keep you here.