Low Voltage Field Service Technician
FIRMAMENT SOLUTIONS
Low Voltage Field Service Technician
Contract-to-Hire | Scalable Career Path
ABOUT FIRMAMENT SOLUTIONS
Firmament Solutions is a national IT and low-voltage infrastructure execution company. We partner with Tier-1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi-site environments.
We specialize in:
Structured Cabling
Fiber
CCTV
Security & Alarm Systems
Access Control
Fire Alarm & Life Safety Systems
Our technicians are not temporary labor. They are the backbone of our execution platform .
POSITION OVERVIEW
Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract-to-hire pathway that leads to full-time W2 employment for qualified candidates.
Technicians must be able to:
Work independently
Follow standardized systems
Communicate clearly
Own work from arrival through documentation and closeout
This role is ideal for technicians who want long-term growth , not short-term gigs.
CONTRACT-TO-HIRE PATHWAY (IMPORTANT)
All technicians begin in a conditional contract status .
To convert to full-time W2 employment, technicians must:
Successfully complete 120 service jobs
An 8-hour service day counts as 4 service jobs
Meet performance standards for:
On-time arrival
Documentation quality
Communication responsiveness
SLA compliance
Most technicians complete this phase in 2–3 months .
CORE RESPONSIBILITIES
Technicians are responsible for full lifecycle execution , including:
Field Execution
Review work orders and project specifications
Install, maintain, repair, and upgrade:
Structured cabling (Cat5e, Cat6, Cat6a, Cat7)
Fiber cabling and terminations
CCTV systems and NVRs
Access control systems
Intrusion and fire alarm systems
Build cable pathways (J-hooks, ladder rack, cable tray)
Terminate and label workstation outlets
Troubleshoot voice, data, fiber, and network equipment
Access network equipment using SSH / PuTTY when required
Documentation (NON-NEGOTIABLE)
Complete daily job notes
Upload required before/after photos
Maintain service history and progress reports
Accurately record time, materials, and vehicle inspections
Close work orders in accordance with Firmament standards
Communication
Communicate professionally with on-site contacts
Maintain real-time updates via company systems
Escalate issues early and clearly
EXPERIENCE REQUIREMENTS
Required
CCTV: 3+ years
Structured Cabling: 3+ years
Low Voltage Field Service: 3+ years
Valid Driver’s License
Reliable personal vehicle (required for this role)
Preferred
Access Control / Alarm Systems: 2+ years
Fire Alarm: 3+ years
Fiber cabling and termination experience
Familiarity with national building codes and standards
Experience with scissor or boom lifts
PHYSICAL & SCHEDULING REQUIREMENTS
Ability to lift 50 lbs
Ability to climb a 12-ft ladder
Willingness to travel, including overnight assignments
Availability for nights, weekends, and overtime as required
On-the-road field position
COMPENSATION
Hourly Pay: $26.00 – $35.00 (based on experience)
Expected Hours: 32–50 per week
Overtime eligible
Bonus opportunities
BENEFITS (W2 STATUS)
After successful conversion to full-time employment:
Health, Dental, Vision Insurance
Life Insurance
Short-Term & Long-Term Disability
401(k)
Paid Time Off
Fuel & mileage reimbursement
Vehicle maintenance cost sharing
Company-paid industry certifications (1 year tenure, 3-year commitment)
CULTURE & EXPECTATIONS
Firmament Solutions operates on these core values:
Responsiveness – Clear, timely communication is mandatory
Trust – Built through consistency and follow-through
Ownership – We own the process and the outcome
Honesty – Mistakes are communicated early and corrected
Technical skill gets you in the door.
Professionalism and execution keep you here.
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