Part Time Office Administrator Customer Support and Sales Support

We are a locally owned small business seeking a dependable, organized, and customer-focused Part-Time Office Administrator / Customer Support & Sales Support professional to support daily office operations and customer communications. This role is well-suited for someone who brings experience, professionalism, and maturity to customer interactions and office responsibilities.

The position is primarily on-site, with limited remote work potentially available over time based on performance and reliability.

Primary Responsibilities

· Answer and return inbound customer calls in a professional, courteous, and timely manner

· Process customer payments accurately and securely

· Respond to and support customer billing and account inquiries

· Create and send remote estimates to customers

· Coordinate customer follow-up related to estimates and completed service calls

· Schedule customer appointments based on customer requests and availability

Additional Responsibilities

· General office administrative support

· Invoice processing and data entry

· Light document preparation and record management

· Additional administrative or customer support duties as needed

Required Skills & Qualifications

· Relevant experience preferred in office administration, customer service, sales support, or receptionist roles

· Professional maturity is required, including sound judgment, accountability, and discretion when working with customers and sensitive information

· Proficiency in Microsoft Outlook (email), Word, and Excel

· Excellent phone presence, communication skills, and professional phone etiquette

· Strong organizational skills and attention to detail

· Ability to work independently, manage priorities, and follow established processes

· Reliable, punctual, and professional demeanor

Compensation & Benefits

· Hourly pay based on experience

· Commission opportunities tied to closed sales

· This is a part-time position and does not include benefits, insurance, or retirement plans

Why This Role Is a Good Fit

· Stable, predictable part-time schedule

· Opportunity to earn additional income through commissions

· Professional, respectful work environment

· Potential for expanded responsibility and limited remote flexibility over time

Summary

· Location: On-site (with potential for limited remote work after demonstrated performance)

· Schedule: Part-time, 15–30 hours per week (approximately 3–5 hours per day)

· Compensation: Hourly pay based on experience, plus commission opportunities on closed sales

· Start Date: Immediate (no later than end of February)