Patient Representative

SouthCoast Health
Savannah, GA

SouthCoast Health is looking for a Full-Time Patient Representative for our Cardiology Department

SouthCoast Health is seeking a Full-Time Patient Representative to join our Cardiology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide.

Key Responsibilities

  • Warmly greet and assist patients and visitors in a courteous, professional manner.
  • Provide clear directions, information, and assistance as needed.
  • Monitor physician schedules and communicate wait times to patients.
  • Collect co-pays and manage patient check-in and check-out procedures.
  • Protect patient confidentiality and ensure compliance with privacy standards.
  • Follow clinic protocols and notify appropriate personnel during emergencies.

Qualifications

  • High school diploma or equivalent required.
  • Minimum of one year of customer service experience (healthcare experience preferred).
  • Professional communication and interpersonal skills.
  • Strong organizational skills with the ability to prioritize tasks.
  • Proficiency with computer systems and office software.
  • Knowledge of customer service best practices.

Education/ Experience : High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.

Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.

DFW, EEO, MFDV

Posted 2026-01-19

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