Director of Security
- Directs the development, implementation, and evaluation of comprehensive public safety and security programs.
- Oversees daily security operations, including staffing models, post orders, patrols, access control, and incident response.
- Leads workplace violence prevention initiatives, threat assessments, and behavioral risk mitigation strategies.
- Ensures timely reporting, investigation, analysis, and follow-up of security incidents, including workplace violence, theft, elopement, vandalism, and patient or visitor disturbances.
- Establishes and maintains effective working relationships with local law enforcement, fire departments, EMS, and community partners.
- Serves as the facility Emergency Management Program lead.
- Maintains a compliant Emergency Management Plan, Hazard Vulnerability Analysis (HVA), and all required operational plans.
- Plans, conducts, and evaluates emergency preparedness drills and exercises, including after-action reports and corrective action plans.
- Leads coordination of disaster response, recovery, and continuity of operations activities.
- Serves in a leadership role within the Hospital Incident Command System (HICS) during emergencies.
- Ensures compliance with Joint Commission Environment of Care (EC) and Emergency Management (EM) standards, CMS Conditions of Participation, OSHA, NFPA, and applicable state and local regulations.
- Maintains survey readiness, documentation, and audit processes related to public safety and emergency management.
- Participates in and/or chairs assigned committees, such as Environment of Care, Safety, and Emergency Management.
- Oversees security technologies including video surveillance, access control, panic alarms, visitor management, infant protection, and related systems.
- Collaborates with Facilities and IT to plan system upgrades, maintenance, testing, and expansions.
- Ensures functionality and reliability of all safety and security infrastructure.
- Builds, develops, and leads a high-performing public safety and security team focused on professionalism, service, and empathy.
- Ensures staff training in de-escalation, workplace violence prevention, emergency response, and incident reporting.
- Promotes a culture of safety, accountability, and high reliability through visible leadership and engagement.
- Provides 24/7 leadership availability for significant incidents or emergencies, as required.
- Develops and manages departmental budgets, contracts, and vendor relationships.
- Conducts staffing analysis, performance evaluations, and resource planning to meet operational and emergency needs.
- Strong leadership and decision-making skills, particularly under pressure.
- Expertise in emergency management principles, HICS, and disaster preparedness.
- Advanced knowledge of Joint Commission EC/EM standards and healthcare regulatory requirements.
- Excellent communication, collaboration, and relationship-building skills.
- Ability to analyze data, conduct risk assessments, and drive performance improvement.
- Customer-service orientation with a focus on patient and staff safety.
- Frequent sitting, walking, standing, and computer use.
- Occasional lifting, pushing, or pulling up to 25 pounds.
- Bachelor’s degree in Emergency Management, Criminal Justice, Homeland Security, Public Safety, Healthcare Administration, or related field preferred.
- Master’s degree preferred.
- IAHSS Certified Healthcare Security Supervisor (CHSS) or Certified Healthcare Protection Administrator (CHPA) required or obtained within one year of hire.
- FEMA ICS 100, 200, 300, 400, 700, and 800 required.
- Basic Life Support (BLS) required.
- Certified Emergency Manager (CEM) or Associate Emergency Manager (AEM) Preferred
- Certified Healthcare Emergency Professional (CHEP) Preferred
- Crisis Intervention Team (CIT) or equivalent de-escalation training certification Preferred
- Minimum of 7–10 years of progressively responsible experience in public safety, healthcare security, emergency management, law enforcement, or related field.
- Minimum of 3–5 years of leadership experience in a hospital or complex healthcare environment preferred.
- Demonstrated experience with incident command, regulatory compliance, emergency operations, and security management.
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