Firm Operations Assistant

About Our Firm

At V&T, we are more than a family law firm - we are a team of dedicated professionals who genuinely care about helping families navigate some of the most challenging times in their lives. We take pride in fostering a warm, collaborative, and supportive work environment where every team member plays a meaningful role in our success.

As a growing firm, we believe in investing in our people, encouraging open communication, and celebrating both individual and team achievements. We value kindness, professionalism, and a positive attitude as much as skill and experience. If you are someone who loves to solve problems and thrives in a fast-paced, team-oriented setting, we’d love to meet you.

Position Overview

The Firm Operations Assistant is a key support role designed to keep our office running
smoothly and efficiently. This person will wear many hats - assisting with special projects, supporting firm operations, schedule coordinating, assisting with firm gifts, and providing help desk assistance for our team.

This position offers an opportunity to work closely with leadership and all departments, gaining exposure to a wide range of operational and technology related tasks. The ideal candidate is organized, resourceful, and approachable - someone who enjoys bringing order to chaos, finding solutions, and making the workday easier for everyone around them.

Key Responsibilities

Operations & Office Coordination

• Assist with daily office operations to ensure a smooth and efficient workplace.
• Support communication and coordination across departments to keep everyone aligned and informed.
• Maintain calendars, reminders, and internal tracking systems for ongoing projects and firm initiatives.
• Manage Office Supplies Inventory; prepare weekly Office Supplies Report and order list.
• Managing Kitchen Supplies Inventory; prepare weekly Kitchen Supplies Report and order list.
• Create and Maintain Equipment, Software, and Computer Technology inventories to ensure all licenses software and systems are operating at full capacity.
• Assist with managing team PTO.
• Assist with preparing for Team Member Reviews.
• Assist with managing the birthdays and anniversaries of Team members.
• Assist with preparing financial reports.
• Proactively identify ways to improve processes and streamline operational tasks.
  
  
  
  

Help Desk & Technology Support

• Serve as the first point of contact for basic technology and software support (password resets, printer issues, connectivity questions, etc.).
• Assist with onboarding new hires by setting up workstations and coordinating onboarding tasks and events.
• Assist team with hardware and software challenges and other inquiries.
• Assist the leadership team with maintaining all equipment for peak performance, ensuring all software has appropriate updates.
• Assist the leadership team with setting appropriate user permissions on files, programs and electronic equipment.
• Help ensure that our technology tools are used effectively across the firm.
  
  
  
  

Special Projects

• Take ownership of assigned special projects and tasks, working directly with firm leadership to see them through from start to finish.
• Support the implementation of new firm initiatives, technology platforms, or operational improvements.
• Handle confidential information with professionalism and discretion.

Requirements

What We’re Looking For

• 1-2 years of operations experience.
  
  
• Strong multitasking and organizational skills with the ability to manage competing priorities.
  
  
• Excellent problem-solving skills and a proactive approach to getting things done.
  
  
• Comfortable working with technology and learning new software platforms.
  
  
• Exceptional communication skills and a warm, professional demeanor.
  
  
• A strong sense of teamwork, accountability, and positivity.

What Makes You a Great Fit

• You’re a team player who takes pride in helping others succeed.
  
  
• You stay calm and composed under pressure and enjoy solving problems.
  
  
• You take initiative - if something needs to get done, you don’t wait to be asked twice.
  
  
• You bring a friendly, can-do attitude to every task, big or small.
  
  
• You appreciate structure but can also pivot when things change (as they often do in a busy law firm).

Why You’ll Love Working Here

• A supportive, team-oriented culture where everyone’s contributions are valued.
• Opportunities to grow your skills and take on new responsibilities as the firm continues to expand.
• A leadership team that is approachable, communicative, and genuinely cares about your success.
• The chance to make a real impact every day by helping our team do what they do best.
• Always opportunities for growth and development within the firm.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance