Senior QA Manager

We are seeking a Senior QA Manager with a proven track record of leading distributed QA teams and delivering high-quality products under tight, complex project timelines. In this role, you’ll have the opportunity to shape a best-in-class QA function, influence product outcomes at a strategic level, and work on a diverse portfolio of projects—ranging from mission-critical enterprise systems to cutting-edge AI-driven automation.

What You’ll Be Doing

• Lead, mentor, and scale onshore and offshore QA teams across manual, automation, and performance testing disciplines.
• Foster a collaborative, high-performance culture across geographically distributed teams and time zones.
• Own hiring, onboarding, career development, and performance evaluations for QA personnel.
• Create tailored test strategies, test plans, and risk mitigation processes for diverse projects.
• Oversee simultaneous QA efforts, ensuring high quality under tight and shifting timelines.
• Integrate automated testing into CI/CD pipelines in partnership with DevOps and Engineering.
• Champion continuous improvement in QA processes, tools, and reporting frameworks.
• Track, analyze, and present key quality metrics and KPIs—including release readiness, blockers, and risk status—to leadership and client stakeholders.
• Ensure timely updates and documentation that keep all stakeholders informed and aligned.
• Act as the primary liaison between QA, Product, Engineering, and external partners to maintain alignment and resolve issues quickly.
  

What You Bring

• 8+ years in QA, with at least 3 years in a senior management or leadership position.
• Proven success managing distributed teams across time zones and cultures.
• Deep expertise in manual testing, functional test automation, and performance testing.
• Strong experience with test management tools (e.g., QTest, Zephyr), automation frameworks (e.g., Cypress, Selenium), and performance testing tools (e.g., JMeter, Gatling).
• Excellent verbal and written communication skills, with the ability to translate complex QA concepts into clear, actionable insights.
• Highly organized, adaptable, and able to thrive under shifting priorities and deadlines.
  

It’s an Asset If You Have

• Experience modernizing legacy systems and implementing testing strategies for emerging technologies.
• Familiarity with AI/ML product testing.
• Background in regulated industries requiring compliance-focused QA processes.
• Prior experience establishing QA functions or scaling QA capabilities in high-growth environments.