Entry Level Chat Support Agent (Remote)

EMPACT MIDWEST LLC
Atlanta, GA

Location: 100% Remote (U.S. Based)
Job Type: Full-Time / Part-Time
Pay: –$24 - $45 per hour (based on experience)

JOB OVERVIEW

Were looking for friendly, detail-oriented individuals to join our growing remote team as a Chat Support Agent . In this role, you'll assist customers via live chat and messaging platforms — no phone calls required .

If you enjoy helping people, solving problems, and working from the comfort of your home, this opportunity is perfect for you.

This is an excellent entry-level opportunity with paid training and career growth potential.

Benefits & Perks

  • 100% Remote – Work in U.S BASED ONLY
  • Company equipment provided (or equipment stipend)
  • Flexible scheduling options
  • Competitive hourly pay + performance bonuses
  • Paid training and advancement opportunities
  • Health, dental, and vision insurance (for full-time employees)
  • Paid time off & holiday pay
  • Ongoing skill development programs
  • Supportive and inclusive team culture

What You'll Do (Key Duties)

  • Respond to customer inquiries via live chat in a timely and professional manner

  • Assist with order tracking, billing questions, returns, and product information

  • Troubleshoot basic technical or account issues

  • Provide step-by-step guidance using prepared resources

  • Document interactions accurately in CRM systems

  • Escalate complex concerns to supervisors when needed

  • Maintain response time and customer satisfaction standards

What Were Looking For

  • High school diploma or equivalent

  • Strong written communication skills

  • Basic typing speed (35+ WPM preferred)

  • Comfortable using computers and multiple browser tabs

  • Ability to multitask and stay organized

  • Reliable internet connection and quiet workspace

  • Positive attitude and willingness to learn

No prior experience required — customer service, retail.

Posted 2026-02-15

Recommended Jobs

12-16 Ft. Box Truck Independent Contractor/Owner Operator

General Logistics Carrier LLC
Macon, GA

Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! We’ve delivered a great amount of loads all over the US and looking forward to delivering man…

View Details
Posted 2025-10-29

Line Cook

Chili's
Augusta, GA

Like no place else. Fun. Fresh. Flavorful. Line Cooks are in charge of prepping food and plating dishes according to a restaurant’s menu specifications. Line Cooks are assigned a specific place in th…

View Details
Posted 2026-01-22

Sr. Software Test Engineer

Osmose Utilities Services
Atlanta, GA

****No 3rd Party recruiters, We are unable to provide sponsorship or relocation for this role.******* We are looking for an experienced Sr. Software Test Engineer to lead quality assurance effo…

View Details
Posted 2026-01-28

Tax Senior - Global Compliance & Reporting- Miami/Tampa/Nashville/Cincinnati: 1471

Ernst & Young
Atlanta, GA

Location: Atlanta, Charlotte, Miami, Tampa, Nashville, Cincinnati At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of dive…

View Details
Posted 2026-02-12

Seasonal Merchandiser - Savannah, GA

Spectrum Brands
Georgia

Job TitleSeasonal Merchandiser - Savannah, GA Job #US19827 Requisition TypeSeasonal (Fixed Term) Function Sales State/ProvinceGeorgia CitySavanah Region…

View Details
Posted 2026-02-03

Donation Processing Specialist

Faithful Financial Co, LLC
Damascus, GA

Do you have a heart for service and a voice that connects? Join us as a Remote Donation Call Specialist and help some of the nation’s most impactful nonprofits reach their fundraising goals. …

View Details
Posted 2026-01-27

Mechanical Engineer V

Dynamics ATS
Ideal, GA

Mechanical Engineer V   JOB-10044772   Anticipated Start Date 01/19/2026   Location Overland Park, KS   Type of Employment Contract-to-Hire   Employer Info Our client is …

View Details
Posted 2025-10-31

Busser

Olive Garden
Brunswick, GA

For this position, pay will be variable by location - plus tips. Our Winning Family Starts With You!  Check out these great benefits! ~ Flexible schedules to help you balance other life co…

View Details
Posted 2026-01-17

Insurance Sales - Home Based

The Delaney Agency llc
Columbus, GA

The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives . This is a work-from-home opportunity for coachable, disciplined individuals …

View Details
Posted 2026-02-11

Provider Enrollment Specialist

Atlanta, GA

Randstad is looking for the best Provider Enrollment Specialist in the Atlanta market!!  This position oversees the full lifecycle of provider credentialing, enrollment, and maintenance across a multi…

View Details
Posted 2026-02-11