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Application Management Service Technician I

Saia Inc.
Johns Creek, GA
Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Facilitates various aspects of application programming, including testing, design, and analysis. Develops procedures and best practices for application users.

Major Tasks And Responsibilities

  • Prepares documentation for new or enhanced systems and applications.
  • Conducts ongoing maintenance and reviews of applications, identifying and resolving issues.
  • Administers applications and provides technical expertise for information technology systems development and execution.
  • Collaborates with developers and vendors to align infrastructure with end-user needs and business objectives.
  • Creates user accounts and assigns security levels.
  • Monitors applications for compliance with information technology standards and policies.
  • Delivers vendor-related status reports and training materials to staff.
  • Provides first and second-level application support outside core hours as needed.

Preferred Qualifications

  • Bachelor’s degree in information technology, computer science, or a related field.
  • Desktop support or application management experience.
  • Knowledge of life cycle management for technology change implementation.
  • Proficiency in imaging, automated installation processes, and scripting.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted 2025-09-14

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