Sr. Operations Manager

Amazon.com Services LLC
Pooler, GA

DESCRIPTION

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

BASIC QUALIFICATIONS

• Bachelor’s Degree or 2+ years Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Posted 2025-09-14

Recommended Jobs

Remote | Life Transformation Consultant | Career Shift

Passport To Personal Freedom
Atlanta, GA

Transform Lives and Build a Thriving Career as a Life Transformation Consultant! Location: Remote Job Type: Freelance | Full or Part-Time | Performance-Based Earnings In 2026 are you lookin…

View Details
Posted 2026-01-09

Engineer II, QA

Thermo Fisher Scientific
Marietta, GA

Work Schedule First Shift (Days) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) requ…

View Details
Posted 2025-12-11

Pricing Specialist

ABB
Atlanta, GA

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen…

View Details
Posted 2025-11-07

Primary Care Opportunity in Atlanta making $290,000

Optigy
Atlanta, GA

Primary Care Physician Atlanta, GA COMPENSATION: $300,000 + Signing Bonus up to $50k We are a physician-led and mission-driven, primary care organization, is currently one of the most successfu…

View Details
Posted 2025-12-05

Product Assembler Technician (IHC)

National Assemblers
Atlanta, GA

Who We Are National Assemblers, Inc is family-owned and the largest retail assembly company in the world, with over 10 Million products assembled for our customers in 2023. We are the trusted pr…

View Details
Posted 2025-12-01

Sales and Service Coordinator

Sephora
Macon, GA

Sephora is seeking a Sales and Service Coordinator in Macon, United States. This full-time role involves coordinating services and events, supporting team development, and delivering exceptional clien…

View Details
Posted 2026-01-01

Wellness Director

The Phoenix At Lake Lanier
Gainesville, GA

The Wellness Director at The Phoenix at Lake Lanier will lead our commitment to delivering exceptional care services through innovative wellness programs that enhance the lives of our residents. This …

View Details
Posted 2026-01-08

Operations Research Engineer

GAINSystems
Atlanta, GA

About GAINS GAINS is redefining supply chain planning for inventory-intensive industries. Our composable, decision-centric platform integrates strategic design and operational planning, enabling o…

View Details
Posted 2025-12-10

Tax Associate

NorthPoint Search Group
Atlanta, GA

Tax Associate - Atlanta, GA Who: An experienced tax professional with at least 3 years of public accounting experience. What: Prepare and review tax returns for individuals, LLCs, and c…

View Details
Posted 2026-01-01