Project manager

Key Responsibilities

Technology Planning & Project Delivery

• Telecommunications, network, infrastructure, and voice modernization projects.
• Develop project plans, schedules, milestones, and resource requirements.
• Manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across DBHDD facilities and stakeholders.
• Provide project status reporting to leadership.

Infrastructure Modernization

• Develop and manage infrastructure upgrade roadmaps for:
  • Voice Services (VoIP/HVS)
  • Data Networks
  • Wireless Infrastructure
  • Fiber and Structured Cabling
  • Public Address Systems
  • HVAC Monitoring Systems
  • Fire Alarm Infrastructure
  • Cisco Endpoint Refresh Programs
  • Support implementation of emerging technologies and infrastructure enhancements.

Telecommunications & Voice Services

• HVS/VoIP transformation initiatives.
• Develop implementation strategies for voice modernization projects.
• Coordinate site assessments, inventory reviews, equipment staging, deployment, and migration activities.
• Ensure successful transition from legacy voice platforms.

Vendor & Contract Management

• Maintain partnerships with telecommunications carriers and technology vendors.
• Coordinate vendor deliverables and project commitments.
• Participate in technology evaluations and vendor selection processes.
• Monitor vendor performance and contractual obligations.

Asset & Infrastructure Governance

• Oversee inventory management and reconciliation efforts.
• Ensure infrastructure assets are properly documented in Asset Management systems.
• Coordinate technology refresh initiatives and equipment lifecycle management.

Special Projects

• Assist in enterprise-wide infrastructure initiatives.
• Coordinate network integration projects.
• Support agency strategic technology initiatives.

Qualifications

• Bachelor's degree in information technology, Business Administration, Engineering, or related field.
• PMP certification
• 5 years of project/program management experience.
• Experience managing telecommunications, network, and infrastructure projects.
• Strong vendor management experience.
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure