Field Service Technician

Metrology Programming Manager

Buffalo, NY
105-130K + Bonus + Paid Relocation + Full Benefits

The Metrology Programming Manager will lead and manage the team of Inspection Equipment Programmers within the Machine Shop. This role is critical for partnering with cross-functional teams to set and drive standards and objectives for Safety, Quality, Delivery, and Cost, ensuring the reliable, on-time delivery of quality parts to our customers. This manager is expected to drive continuous improvement within the metrology programming processes.

As the Metrology Programming Manager, you will:

• Lead, coach, and develop a team of direct reports, including inspection programmers, fostering a high-performing and collaborative environment.

• Serve as a key member of the manufacturing quality leadership team, collaborating closely with the Inspection Manager and Process Quality Engineering (PQE) Manager.

• Champion and foster a culture of collaboration, results-based operational excellence, customer orientation, quality awareness, process orientation, and safety.

• Successfully lead and support shop floor change projects and product transition projects.

• Develop and implement tactical plans, in partnership with cross-functional teams, to achieve operational objectives for quality, cost, delivery, and safety.

• Drive a continuous improvement mindset and enact lean manufacturing strategies, with a focus on implementing process and programming improvements.

• Standardize programming techniques and inspection tools to significantly reduce programming time.

• Identify opportunities to "lean out" processes, including optimizing inspection equipment and inspection work holding techniques.

• Anticipate future inspection issues or constraints and proactively develop plans to avoid them.

• Facilitate the resolution of all issues that may impact quality, cost, delivery, and safety objectives.

• Ensure adherence to company systems and procedures within the inspection programming function.

• Ensure relevant, accurate, and timely communication and reports are delivered to and acquired from stakeholders.

• Coordinate functions to ensure all required support services are effectively and efficiently planned, provided, and utilized.

• Collaborate with the cross-functional staff while embodying the company's Culture and Values.

Required Qualifications

• Experience: 5+ years of relevant experience in a machine shop environment, with progressive levels of accountability and responsibility.

• Management: 5+ years of proven management experience, including:

  • Demonstrated capability in leading, developing, and coaching high-performing teams.

  • Experience leading through influence and partnering with cross-functional teams.

  • Effectively leading teams through organizational changes.

• Technical Skills: A strong working knowledge of CMMs (Coordinate Measuring Machines) and Automated Inspection equipment.

• Continuous Improvement: A proven track record of enacting lean manufacturing strategies and implementing process/programming improvements.

• Communication: Excellent written and verbal communication skills.

Preferred Qualification

• Experience with Zeiss CMM equipment.