Customer Service Representative/Inside Sales
Job Description
Job Description
Customer Service/Inside Sales
Monday-Friday
Hours: 8:00am-5:00pm
Pay: $20.00 -$25.00 per hour
We are currently searching for a Inside Sales and Customer Service Representative to be based out of Atlanta, GA. Reporting to the Regional Sales Manager, this person will be responsible for being the link between customers, Sales, and the Production Department. Primary focus is to provide high quality customer service.
Experience in lean manufacturing or business system-based company is a plus.
Additional Responsibilities include, but are not limited to:
- Confer with customers by telephone or in person in order to provide information about products and services, to take orders, and to obtain details of complaints.
- Processing customer orders by coordinating all factors involved in order specifications and delivery dates.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Other tasks associated to sales and customer service.
Qualifications include:
- 1-3 years’ experience in sales preferred.
- High School Diploma or GED equivalent
- Excellent written and communications skills
- Computer literate
- Proficiency with Microsoft Office (Word, Excel and Access)
- Ability to squat, bend and lift up to 50 lbs.
- All associates must embrace and foster an environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
If interested, please send your resume to: [email protected] or call us at 770.809.1188 to schedule a telephone interview.
Office Hours: M-F 8:00am- 5:00pm
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