Management Consulting Manager
We are seeking a Manager to join our experienced Management Consulting team, with a focus on change management, process optimization, process automation, and emerging AI-enabled solutions. In this role, you will leverage your project management and change leadership expertise to help clients transform how they work, adopt new technologies, and achieve measurable business outcomes. You will serve as a trusted advisor by understanding client needs and delivering practical, scalable solutions. What You’ll Do
- Build strategy and execution plans for transformation programs spanning process, technology, workforce, and operating model change
- Design and lead change management approaches, including stakeholder engagement, communications, training, and adoption planning
- Lead and drive implementation of transformation initiatives across process optimization, process automation, and AI-enabled solutions
- Lead teams through discovery, requirements gathering, and solution design; develop and deliver high-quality client presentations and work products
- Conduct current-state process discovery and facilitate future-state process design, identifying process, people, technology, and data gaps
- Develop and manage detailed roadmaps and implementation plans to close current-state and future-state gaps
- Partner closely with technical teams to translate business needs into implementable automation and AI solutions
- Apply structured, analytical problem-solving to complex transformation challenges
- Lead and develop project teams, providing direction, coaching, and performance feedback
- Manage client status updates and executive-level reviews, clearly communicating progress, risks, and outcomes
- Identify and support follow-on opportunities that expand client relationships and drive additional transformation work
- Experience leading or supporting change management, process improvement, automation, and technology-enabled transformation initiatives
- Strong change management and/or project management capabilities, with a track record of driving adoption and sustained outcomes
- 5-7+ years of experience in management consulting, professional services, and/or Big 4 consulting
- Ability to simplify complex challenges and guide clients toward practical, implementable solutions
- Proven experience leading and mobilizing teams of consultants and client stakeholders
- Strong client-facing presence with the ability to operate as a trusted advisor
- Experience proactively identifying risks and partnering with clients to mitigate and resolve issues
- Excellent facilitation, communication, and interpersonal skills
- Strong organizational skills with the ability to manage multiple workstreams simultaneously
- Understanding of how data, information flow, and governance enable effective process, automation, and AI solutions
- Familiarity with process automation tools, intelligent workflows, and AI-enabled capabilities (hands-on experience a plus)
- Experience bridging business and technical teams to deliver timely, effective outcomes
- Self-starter mindset with a high degree of ownership and accountability
- Bachelor’s degree required; master’s degree and relevant certifications a plus
- Certifications in change management, project management, Agile, Lean/Six Sigma, automation, or AI-related disciplines are a plus
Experient is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity, or any other characteristic protected by law.
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