Part-Time Administrative & Customer Service Coordinator
TruBlue Ally of South Savannah is a veteran-owned home services company providing premium handyman, home maintenance, and home improvement services throughout the South Savannah area. As a newly launched business, we are looking for a highly organized, customer-focused Administrative & Customer Service Coordinator to help support our growing operation.
This is a remote, work-from-home position that will begin on a part-time basis, with the opportunity to quickly grow into a full-time role as the business expands. We are looking for someone who wants more than just a job—we want someone who is excited about helping build a local business from the ground up and becoming a key part of its success. What You'll Do
- Answer incoming calls and respond to customer inquiries
- Schedule estimates, appointments, and service calls
- Follow up with prospective customers and leads
- Maintain customer records within company software systems
- Coordinate technician schedules and job assignments
- Assist with invoicing, payment collection, and administrative tasks
- Help support marketing initiatives, customer retention efforts, and community outreach
- Ensure customers receive a professional and positive experience from their first interaction through project completion
- Friendly, professional, and customer-service oriented
- Organized with strong attention to detail
- Comfortable working independently from a home office
- Excellent phone, email, and communication skills
- Proficient with computers, Microsoft Office, and web-based software
- Able to manage multiple priorities and stay organized in a fast-paced environment
- Self-motivated and dependable
- Previous experience in customer service, administration, scheduling, office management, or call center support is preferred
- Experience in home services, construction, property management, or small business operations is a plus
- Remote / Work-from-Home
- Part-Time to Start (approximately 15–25 hours per week)
- Flexible scheduling
- Hours expected to increase as business growth demands
- Opportunity for advancement into a full-time leadership or office management role
- Competitive hourly compensation
- Flexible work schedule
- Work from the comfort of your home
- Direct collaboration with business ownership
- Opportunity to help build and shape a growing veteran-owned company
- Professional development and advancement opportunities as the business expands
- A supportive culture built on trust, integrity, and exceptional customer service
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