Head of Operations

Job Description

Job Description

Talent Connections, LLC has been retained to lead a confidential search for a Head of Operations with a well-established, mission-driven nonprofit organization serving communities throughout North Metro Atlanta.

This leadership role will partner closely with the Executive Director to oversee day-to-day operations while helping execute the organization's strategic priorities and long-term growth initiatives.

The Head of Operations will provide leadership across multiple operational departments and community-focused programs, leading a team of experienced managers while strengthening organizational infrastructure, improving cross-functional collaboration, and building accountability across the organization.

This position works closely with the Executive Director and Board of Directors to provide operational reporting, monitor strategic initiatives, and help position the organization for continued growth and long-term success.

Key Responsibilities

• Lead the daily operations of multiple departments, ensuring strong communication, accountability, and operational excellence.
• Develop and improve organizational systems, workflows, and operational processes.
• Build operational metrics, dashboards, and reporting tools to measure organizational performance.
• Partner with department leaders to improve cross-functional collaboration and execution.
• Support strategic planning, organizational growth initiatives, and leadership development.
• Collaborate with Finance on budgeting, forecasting, resource planning, and operational performance.
• Support grant compliance, operational reporting, vendor management, and risk management initiatives.
• Coach, develop, and support department leaders while strengthening performance management and accountability.
• Prepare and present operational updates for executive leadership and the Board of Directors.
• Represent the organization with community partners, contractors, municipalities, and external stakeholders.

Required Qualifications

• Bachelor's degree in Business Administration, Operations Management, Nonprofit Management, Construction Management, or a related field.
• 7+ years of progressive operational leadership experience within a nonprofit or similarly complex organization.
• Experience leading operational functions.
• Demonstrated success improving organizational processes, operational efficiency, and cross-functional collaboration.
• Experience developing operational plans, managing budgets, and driving organizational performance.
• Proven ability to lead teams through organizational change while building accountability and strong team culture.
• Excellent communication, presentation, and relationship-building skills.
• Strong project management, organizational, and decision-making abilities.
• Proficiency with Microsoft Office and business operations systems.

Preferred Qualifications

• Experience within affordable housing, community development, human services, construction, or another mission-driven organization.
• Experience overseeing construction operations, facilities, land development, housing programs, or related operational functions.
• Experience working with government grants, compliance requirements, or nonprofit funding.
• Experience presenting to or partnering with a Board of Directors.
• Experience helping organizations scale during periods of growth or organizational transformation.

Company Description

ABOUT TALENT CONNECTIONS
Founded in 1998, Talent Connections, LLC has established itself as a premier professional services firm specializing in the Human Resources sector. Based in Atlanta, GA, we have spent over two decades perfecting our craft in HR services while forging thousands of transformative connections. Our expertise spans a range of solutions, including targeted HR search, dynamic contract recruiting, innovative Recruitment Process Outsourcing (RPO), and expert HR consulting.

At Talent Connections, we are more than just a service provider; we are your trusted partner for all things HR, and we want you to experience the difference. Learn more and contact us by visiting

Company Description

ABOUT TALENT CONNECTIONS\r\nFounded in 1998, Talent Connections, LLC has established itself as a premier professional services firm specializing in the Human Resources sector. Based in Atlanta, GA, we have spent over two decades perfecting our craft in HR services while forging thousands of transformative connections. Our expertise spans a range of solutions, including targeted HR search, dynamic contract recruiting, innovative Recruitment Process Outsourcing (RPO), and expert HR consulting.\r\n\r\nAt Talent Connections, we are more than just a service provider; we are your trusted partner for all things HR, and we want you to experience the difference. Learn more and contact us by visiting