Leasing Specialist

Job Description

Job Description

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.

Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.

Leasing Specialist

The Leasing Specialist plays a crucial role in shaping the first impression of the property. This role focuses on leading property tours for prospective residents, delivering exceptional customer service, and showcasing the lifestyle and value of the community. The ideal candidate thrives in a people-centered environment and excels at communicating features that align with prospects' needs.

Essential Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to the prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with the Leasing Experience Coordinator to manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Qualifications & Abilities

• Ability to work a flexible schedule, including weekends.
• Previous experience in leasing, customer service, hospitality, or sales preferred.
• High school diploma or equivalent.
• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
• Ability to physically access all community areas.
• Valid driver's license for property operations and local travel (if required).

Working Conditions:

• Employees work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical Demands:

• Employees must be able to physically access all exterior and interior parts of the community and amenities.
• Employees must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Required Licenses or Certifications:

• Employees must have all licenses and/or certifications as required by State and Local jurisdictions.
• Employees must have valid driver's license to drive while visiting property.

NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.