Universal Banker
- Performs sales, service, and financial activities with all clients
- Conducts and completes client conversation with each client to identify financial needs and potential financial solutions
- Performs intermediate duties and support related to branch’s operational activities and financial services
- Offers information on bank products and services that can benefit the customer and enhance the banking relationship through the client conversation
- Completes all sales and referral activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
- Receives checks and cash for deposit, verifies deposit amounts, and examines checks for endorsement and negotiability, and issues negotiable items
- Performs special tasks such as preparing official checks, processing cash advance, accepting loan payments, redeeming savings bonds, and scanning daily transactions with accuracy
- Provides safe deposit box accounting support
- Business development with consumers and small business prospects
- Generates new business to assist in meeting branch and individual sales, service, and referral goals
- Adheres to and completes all transactions in accordance with bank policies, procedures, and security measures to protect customers and avoid losses or penalties to the bank
- Assists Branch Manager with other duties and assignments as requested or necessary
- Responsible for compliance with all regulations, laws, and bank policies and procedures that pertain to day-to-day job responsibilities
- Responsible for maintaining a working knowledge of all compliance regulations pertinent to assigned duties by successful completion of any courses assigned on a timely basis
- Responsible for adherence to Queensborough’s Code of Professional Ethics and Conduct, as well as observing and promoting compliance with the Code among fellow bank personnel, customers, and vendors
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