Optical Network Engineer

Optical Network Engineer

12-Month Initial Contract | On-Site

We are seeking an experienced Optical Network Engineer on a 12-month initial contract, working on-site to support the deployment and migration of optical transport infrastructure.

Responsibilities include the remote turn-up, commissioning, and testing of Ciena 6500, RLS, and associated transport equipment, including shelf commissioning and service provisioning, establishing end-to-end route continuity, performing BER testing, and running validation scripts to identify and resolve system clean-up items.

Responsibilities

• Perform advanced provisioning and troubleshooting activities, and software upgrades

on newly installed equipment.

• Work remotely, with field technicians to ensure sites are turned up and tested

• Work remotely with field personnel to troubleshoot issues preventing route turn up and test.

• Run scripts to pull information needed for the Network Validation team to assess any

system clean up items that need to be remotely corrected.

• Work remotely, with field technicians, if necessary, to correct any system clean up items

identified by the Network Validation process.

• Remotely turn up a 1-hour BERT and run final scripts.

• Work closely with the Project Management team and will provide them with

technical advice as needed.

• Resolve complex technical problems and will escalate issues to the next level of support

when necessary.

• Responsible for the administration of deployment project documentation, including

daily status reports, project closing documents, and engineering document updates.

• Responsible for the collection, validation, and submission of network test records.

Experience

• Advanced knowledge of one or more major Ciena product lines. (Ciena 6500, RLS

product knowledge is essential.

• Strong understanding and experience troubleshooting photonic layer, including EDFA

and Raman amplification.

• Knowledge of routers and L2/L3 networking is preferred.• Experience with Site Manager and network troubleshooting tools (onboard OTDR, TDS

scripts, etc.) is essential.

• Ability to perform advanced provisioning and troubleshooting activities, as well as

network software upgrades.

• Knowledge and experience to direct other technicians during live traffic maintenance

window activities, and to provide mentoring and instruction to trainees and peers.

• Work independently from a remote location, without direct supervision, collaborating

as part of a team to meeting business objectives.

• Must have excellent written and verbal communication skills.

• Excellent Customer Service interaction skills

• Ability to work in a collaborative environment

• Technical Degree or bachelor’s degree (CS,EE), or relevant equivalent work experience.

• Min 7+ years working with field deployment team and service partners is desired.

• Familiarity with various North America customers, specifically in the realm of network

deployment or Network Operation Center (NOC) support.

• Previous network turn up and test support experience on Ciena products.

• Ability to diagnose, troubleshoot and debug complex system level issues.

• Excellent organizational, interpersonal skills and problem-solving skills.

• Team player. Must be able to work well in a collaborative team environment that

promotes sharing of knowledge and experiences.

• Experience in providing technical support; preferably through an equipment vendor.