Entry Level Software Engineer - Hybrid - Norcross, GA

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Are you a recent graduate with a passion for coding and software development? Do you thrive on solving complex problems and continuously learning new technologies? Are you equally comfortable working independently and collaborating with a team? Can you thoughtfully navigate when to use GenAI tools and when to rely on your own coding skills?

USAN is a revolutionary contact center solutions provider, promoting 21st century values rooted in work-life balance, flexibility, and career growth opportunities.

Role Summary:

The Entry Level Software Engineer will join our development team to work on full-stack applications. This position offers significant growth opportunities through exposure to various projects and technologies. You'll collaborate with experienced developers who will mentor you while you contribute to meaningful work in our hybrid environment. This hybrid role requires on‑site presence at the Norcross HQ twice per week.

Job Duties:

• Develop and maintain code across the full technology stack


• Debug issues and implement solutions to complex problems


• Collaborate with cross-functional teams to design and implement new features


• Write clean, efficient, and well-documented code


• Participate in code reviews and provide constructive feedback


• Learn new technologies and apply them to current projects


• Assist in troubleshooting production issues

Basic Qualifications:

• Bachelor's degree in Computer Science or Software Engineering


• Strong understanding of computer science fundamentals and software development principles


• Experience with one or more programming languages from our tech stack (C#, JavaScript, Python)


• Familiarity with web technologies (HTML, CSS)


• Basic understanding of database concepts (SQL Server or MySQL)


• Problem-solving mindset with strong analytical skills


• Ability to work both independently and collaborate effectively with a team


• Understanding of when to utilize GenAI tools appropriately and when to code without assistance


• Good communication skills (written and verbal)


• Eagerness to learn new technologies and adapt to changing priorities

Preferred Qualifications:

• Project experience with one or more technologies in our stack (C#, JS, NodeJS, Python, HTML/CSS)


• Experience with git


• Knowledge of responsive design principles


• Experience with AWS or cloud services


• Familiarity with REST APIs, microservices architecture
  

Job Benefits:

• Competitive compensation program


• Outstanding benefits package (including medical, dental, vision and life insurance)


• 401(k) plan


• Excellent holiday/vacation plans


• Employee Referral Bonus Program


• Annual performance-based bonus


• Ongoing training opportunities

At USAN, we value growth mindset and potential as much as existing technical skills. If you're passionate about software development and eager to learn, we want to hear from you!

Company Description:
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 37 year history of providing carrier grade telecom solutions. From USAN’s initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN’s multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world’s largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability—greater than 99.999% in each year of operation.

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