General Manager

Job Description

Job Description

We are seeking an energetic and dynamic General Manager to lead our vibrant dining establishment. This pivotal role requires a passionate leader who thrives in fast-paced environments, bringing a wealth of hospitality expertise to ensure exceptional guest experiences, operational excellence, and team development. As the driving force behind daily restaurant operations, you will foster a positive work culture, uphold food safety standards, and deliver outstanding service that keeps guests coming back. Your leadership will inspire staff, manage resources efficiently, and elevate our restaurant’s reputation within the community.

Responsibilities

• Oversee all aspects of restaurant operations, including food preparation, service delivery, and staff management to ensure smooth daily functioning.
• Lead and motivate a diverse team of front-of-house and kitchen staff through effective training, coaching, and performance management.
• Manage inventory control processes to minimize waste and optimize stock levels using POS systems such as Aloha POS or Micros POS.
• Ensure compliance with food safety regulations and maintain high standards of food handling, sanitation, and cleanliness across all departments.
• Supervise shift management by coordinating schedules, monitoring service quality, and resolving customer concerns promptly to enhance guest satisfaction.
• Oversee budgeting activities including cost control measures for food, labor, and supplies to meet financial targets.
• Conduct interviews and participate in hiring decisions to build a skilled team aligned with our service standards and company values.
• Implement staff training programs focused on food production, customer service excellence, and safety procedures to foster continuous improvement.
• Monitor restaurant performance metrics regularly and develop strategies for growth, efficiency, and enhanced guest experiences.
• Collaborate with culinary teams on menu development, food presentation standards, and catering or banquet services when applicable.

Experience

• Proven management experience in a quick service or fast food restaurant environment with a strong background in food service management.
• Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling expertise.
• Demonstrated supervisory experience with a focus on team management, training & development, and operational oversight.
• Background in fine dining or casual dining settings is highly desirable; banquet or hotel experience is a plus.
• Strong understanding of food safety protocols, inventory control procedures, and kitchen management practices.
• Experience in budgeting, cost control, and resource planning within the food industry.
• Excellent leadership skills with the ability to motivate staff while maintaining high standards of customer service and hospitality excellence. Join us as we create memorable dining experiences through exceptional leadership! We are committed to fostering an inclusive environment where your skills can shine while supporting your professional growth in the vibrant world of hospitality management.

Job Type: Full-time

Rock Steady is Atlanta’s premier Afro-Caribbean dining and nightlife destination, offering a bold, multisensory experience that fuses the vibrant energy of the city with the rich culinary and cultural traditions of the Caribbean and West Africa. Our menu celebrates the flavors of Jamaica, Haiti, and the West African coast, serving dishes like Haitian Whole Fried Snapper, Oxtail Pasta, Jerk Grilled Chicken, and Goat Stew—all crafted with authenticity, precision, and modern flair.
At Rock Steady, every guest is taken on a journey, where music, design, and cuisine come together to create a one-of-a-kind dining experience. We are currently seeking a detail-oriented, disciplined, and experienced Kitchen Manager to join our team and ensure the flawless execution of our culinary vision.

Company Description

Rock Steady is Atlanta’s premier Afro-Caribbean dining and nightlife destination, offering a bold, multisensory experience that fuses the vibrant energy of the city with the rich culinary and cultural traditions of the Caribbean and West Africa. Our menu celebrates the flavors of Jamaica, Haiti, and the West African coast, serving dishes like Haitian Whole Fried Snapper, Oxtail Pasta, Jerk Grilled Chicken, and Goat Stew—all crafted with authenticity, precision, and modern flair.\r\nAt Rock Steady, every guest is taken on a journey, where music, design, and cuisine come together to create a one-of-a-kind dining experience. We are currently seeking a detail-oriented, disciplined, and experienced Kitchen Manager to join our team and ensure the flawless execution of our culinary vision.