Practice Assistant

Department

02255 AHNMG Maternal Fetal Medicine: 840 Pine St - OB/GYN: Maternal and Fetal Medicine

Status

Full time

Benefits Eligible

Yes

Hours Per Week

Schedule Details/Additional Information

Employee should be able to multi-task while keeping a pleasant and welcoming attitude. Responsibilities include, but are not limited to, greeting patients and assisting with check-in/checkout, answering phone calls and willing to help in other areas if needed.

Pay Range

$19.80 - $29.70

Major Responsibilities

• Greets patients, assists with check-in/registration process.
• Answers incoming calls and directs as needed.
• Schedules appointments, collects copays, confirms appointments. Contacting patients by phone to notify/schedule them for past due preventative services.

Licensure, Registration, And/or Certification Required

None required

Education Required

High School graduate or GED equivalent.

Experience Required

Twelve months previous patient registration, scheduling or operator experience in a physician office required.

Knowledge, Skills & Abilities Required

Excellent customer service skills. Knowledge of basic medical terminology and general office procedures preferred. Must be able to type 40 wpm and have computer experience with contemporary office-based products such as Microsoft Word, Excel and Outlook.

Physical Requirements And Working Conditions

Must be able to use visual acuity to see monitor screen, computer and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours). Must be able to comprehend and learn operation of various office equipment. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics. Must be able to lift up to 10# specific to job evaluation.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under the direction of the Practice Manager, performs patient scheduling and registration, collect fees, complete End of Day reconciliation processes, answer telephones, relays messages, and various other receptionist duties.