Epic Wisdom Application Analyst

Position Details

Requirement

Creq

TBD

No of Positions

1

Role

Epic Wisdom Application Analyst

Location

Atlanta GA - Remote

Type of Hire - Contract/ C2H

Contractor

Rate (Max)

DOE as per the market standard

Duration

Long Term

Number of Interviews

L1HRClient

In person interviews Yes/No

No

Client Interview Yes/No

Yes

Position requirements (Remote/ Hybrid/Fully onsite)

Remote

Job Description

Position Overview:

We are seeking a highly skilled and experienced Epic Wisdom Application Analyst to join our healthcare IT team. The ideal candidate will play a key role in the implementation configuration customization and ongoing support of Epic Wisdom applications. This position requires a strong background in healthcare practice management Epic systems and the ability to collaborate across clinical business and IT teams to optimize system performance and workflows.

Key Responsibilities:

1. Implementation & Configuration:

• Lead the end-to-end setup implementation and upgrade of the Epic Wisdom system.
• Configure Epic Wisdom modules to align with organizational workflows and compliance standards.
• Perform system customization and build configurations to support practice management and clinical workflows.
• Validate configurations and ensure system performance meets business requirements.

2. Workflow Analysis & Optimization:

• Analyze existing workflows to identify gaps and recommend process improvements.
• Work closely with clinical scheduling and billing teams to streamline patient and provider workflows.
• Implement enhancements to improve usability efficiency and user satisfaction.

3. Integration & Collaboration:

• Collaborate with IT infrastructure teams to ensure smooth integration of Epic Wisdom with other Epic modules and healthcare systems.
• Partner with Epic-certified professionals business analysts and stakeholders to translate business needs into technical solutions.
• Provide regular project status updates and communicate effectively across all levels of the organization.

4. Training & Knowledge Transfer:

• Develop and deliver training sessions and documentation for end-users and internal teams.
• Conduct knowledge transfer sessions to ensure long-term system sustainability.

5. Support & Maintenance:

• Provide day-to-day operational support for Epic Wisdom users.
• Troubleshoot and resolve system or user issues promptly.
• Participate in system testing upgrades and patch management.

Required Qualifications:

• Bachelors degree in Information Technology Computer Science Healthcare Informatics or a related field.
• 12-15 years of total experience with strong hands-on expertise in Epic Wisdom .
• Proven experience in Epic system configuration build testing and support .
• Strong understanding of dental practice workflows including clinical scheduling billing and patient experience components.
• Excellent communication analytical and problem-solving skills.
• Ability to work collaboratively with both technical and clinical teams.

Preferred Qualifications:

• Epic Wisdom Certification (highly preferred).
• Experience with Epic Practice Management and related modules.
• Prior involvement in Epic implementation or upgrade projects .
• Familiarity with integration between Epic and third-party systems .