**Job Family** **:**
Business Operations
**Travel Required** **:**
Up to 50%
**Clearance Required** **:**
None
**What You Will Do:**
**Position Summary**
Seeking a collaborative, purposeful Senior Project Manager to lead initiatives that improve clinical, operational, and financial outcomes for client organizations. The role centers on healthcare systems, project management, and process automation, supporting high-quality care delivery. Remote position with occasional travel.
+ Oversee cross-functional projects to optimize EMR, streamline workflows, and manage vendor relations such as Softek Panther.
+ Facilitate Guidehouse and Client meetings, distribute materials, and provide calendar updates.
+ Collaborate with IT, clinical, billing, and administrative teams to define project scope and deliverables.
+ Develop and maintain project plans, timelines, and budgets.
+ Identify risks and implement mitigation strategies.
+ Deliver EMR project management, tool implementation, and optimization.
+ Partner with revenue cycle teams to improve workflows and claims management.
+ Support Guidehouse Managed Services SOP on an ADHOK basis, ensuring programs' success and target delivery requirements.
+ Manage user provisioning and access issues with clients and vendors, specifically Palomar.
**Other PM tasks:**
+ Develop escalation mitigation strategies in coordination with the Director of Revenue Cycle Optimization & Automation and Director of Patient Financial Services (PFS), ensuring timely notification to the Account Executive to assist in driving initiatives forward.
+ PMO: ownership of functional area internal team meetings (PA, Coding, AR Mgmt.) and tracking of open action items to closely align with client requests.
+ Client Deliverables: weekly creation, management and facilitation of executive agenda and meeting deck; follow up with AE leads/teams to close out open items raised on weekly calls.
+ Budgeting: tracking GMS budgeted/actual hours, revenue and expenses billed
+ Vendor invoice reconciliation and contract adherence
+ GH Active users: Monthly with Senior Management to ensure reconciliation of active user Client-GH list.
**Meetings:**
+ Facilitate Guidehouse client meetings, distribute materials, and provide calendar updates.
+ Own the Action planning meeting, including tracking of open IT tickets, all things Revenue cycle to be tracked, owner, deliverable dates, expected ROI, etc. Escalation protocol
+ Advocating more time and better communication between GH and to work on resolution of outstanding issues
+ PE guidance and strategy to address root causes.
+ Organize and establish weekly recurring PFS/Revenue cycle update meetings, driving transparency and inclusion.
**Finance:**
+ Productivity report validation
+ Expense review
+ GMS P&L / budgeting - (Assist in headcount, vendor spend Leaseback & Outsourced)
+ Leaseback and outsource vendor fee monitoring, management, and reporting.
**What You Will Need** **:**
+ Minimum of 10-12+ years of prior relevant experience or an associate's degree and a minimum of 12-14+ years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
+ Relevant experience comes from a healthcare provider, central office environment, or revenue cycle outsourcing company. Additional industries / services applicable.
**What Would Be Nice to Have** **:**
+ Previous healthcare revenue cycle experience within a physician / hospital setting.
\#LI-DNI
**What We Offer** **:**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Position may be eligible for a discretionary variable incentive bonus
+ Parental Leave
+ 401(k) Retirement Plan
+ Basic Life & Supplemental Life
+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
+ Short-Term & Long-Term Disability
+ Tuition Reimbursement, Personal Development & Learning Opportunities
+ Skills Development & Certifications
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Emergency Back-Up Childcare Program
**About Guidehouse**
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at
[email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or
[email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact
[email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._