LTD Benefit Specialist (PLADS)
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Strong math aptitude required
- Proficient in Microsoft office products with strong Excel skills
- Strong teamwork skills
- Strong analytical skills with attention to detail
- Highly developed written and verbal communication skills
- Strong Customer orientation – focus and desire to provide excellent customer service
- Group Disability Experience, preferred
- High School Diploma or equivalent
- Two to five years of work related experience
- Bachelor's Degree Business Administration or related field
- LTD Group Product Knowledge
- Calculates pre-disability earnings, COLAs, deductions, offsets, overpayments, underpayments and other and ongoing financial work in accordance with the provisions in the group disability policies.
- Responsible for the application of policy provisions related to pre- and post-disability financial calculations.
- Provides an ongoing review of claimant return to work earnings calculations.
- Reviews offset coding in the claims payment system for known offsets and adjusts as necessary.
- Reviews and ensures the accuracy of the benefit components in the claims payment systems.
- Reviews documentation and coding for the disability benefit taxability, including FIT, SIT, FICA.
- Demonstrates strong communication around financial aspect of claim to be available to the Case Managers for calculation explanations.
- Makes Policyholder/ Insured calls as necessary and appropriate to obtain missing financial information
- Performs other duties as required.
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