Leasing Specialist

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Property Type: Mid-Rise Multifamily

Stage: Lease Up

Unit Count: 396

Schedule: Tuesday - Saturday

JOB DESCRIPTION SUMMARY

The Leasing Specialist plays a key role in supporting the overall leasing efforts and resident experience at the property. This individual is responsible for generating qualified leads, guiding prospects through the leasing process, promoting the community through various marketing channels, and ensuring high levels of customer satisfaction. The Leasing Specialist will also oversee daily administrative functions and support the propertys reputation through online engagement and resident retention efforts.

JOB DESCRIPTION

Manage and follow up on all leasing leads in a timely and professional manner

Conduct property tours and effectively present the community to prospective residents

Guide applicants through the complete application and qualification process

Ensure accurate documentation and compliance with Fair Housing regulations

Perform regular market surveys and analyze competitor activity

Plan and execute outreach marketing initiatives and community engagement events

Create and schedule engaging content for social media platforms

Audit and update internet advertising platforms to ensure accuracy and effectiveness

Serve as the primary point of contact for current and prospective residents

Coordinate resident functions to foster community engagement

Conduct follow-up communications to encourage lease renewals

Respond professionally to online reviews and feedback to maintain a positive reputation

Complete daily opening procedures including walking units, inspecting the model, and checking common areas

Execute end-of-day closing procedures to ensure property readiness

Perform and document Move-In (MI) inspections

Accept and process daily rent and fee payments (Leasing Managers must be payment-qualified)

The salary range for this position is $19.00 - $22.00/hour

Additional Compensation:

Employee compensation within the posted salary range is determined by several factors, including business needs, relevant experience, current skill set, and geographic location.

In addition to base pay, this position may qualify for bonus opportunities on a weekly, monthly, and/or quarterly basis.

Qualifications:

High School diploma or GED

1+ years customer service experience; hospitality or apartment leasing role

Must demonstrate ability to provide exceptional customer service,

Must be able to work on a team or in a team environment,

Must present a professional image

Must be resourceful and well-organized.

Ability to successfully work on a team

Excellent oral and written communication skills

Strong working knowledge of MS Office Suite, Yardi, Knock, HappyCo

Exceptional customer service skills and a professional image

Good decision-making skills and knowledge on how businesses work

Physical Demands: (All office positions descriptions)

The position requires the ability to stand, walk, or sit for extended periods, as well as bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces.

Work may take place both indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.

Candidates must be able to independently push, pull, lift, carry, or maneuver up to 25 pounds, and up to 50 pounds with assistance.

Occasional or regular travel may be required to support other properties, attend training sessions, participate in business meetings, or fulfill other job-related duties.

A flexible schedule is essential, including availability for on-call responsibilities during evenings, weekends, and holidays