Project Coordinator IV - Remote

A client with Kforce is seeking a Project Coordinator IV to join their team. This is a remote position. Summary: As part of the GTM Programs & Operations team within the client's Global Partner Ecosystem (GPE), the Project Coordinator II plays a pivotal role in ensuring operational excellence across the systems, tools, and workflows that support the client's App Partner Program (IAPP) and App Marketplace. You will support process improvement, system integration, and data transparency across the partner journey, from onboarding through ongoing engagement to ensure our partners experience a predictable, seamless, and scalable operational experience. We are looking for someone with a passion for program execution, process improvement, and partner enablement, who thrives in a cross-functional, fast-paced environment. Key Responsibilities: Workflow Transparency & SLA Management:

• Manage and continuously improve the IAPP Marketplace listing workflow, from partner submission to publication
• Create transparency across all stages of the listing journey, ensuring partners and stakeholders have real-time visibility into status and timelines
• Track and enforce SLA performance across internal teams and external review vendors, identifying bottlenecks and driving timely resolution

• Identify inefficiencies, redundancies, and friction points in the current listing workflow; Propose and implement solutions to simplify and accelerate the process
• Partner with Product Operations and Systems teams to automate workflows, integrate tools, and improve data flow across platforms
• Establish standardized documentation, templates, and dashboards to monitor progress and drive continuous improvement

• Partner closely with the Solutions Engineering, Tech, and Program Ops teams to ensure aligned workflows and clear accountability
• 5+ years of experience in program operations, program management, or process management, preferably within a B2B SaaS or partner ecosystem environment
• Proven track record of optimizing workflows and driving SLA adherence across multiple stakeholder groups
• Strong analytical mindset and ability to leverage data for decision-making and performance tracking
• Excellent communication, organization, and stakeholder management skills; able to coordinate across internal and external teams
• A bias for action, able to turn ambiguity into structure and deliver measurable process improvements
• Experience with workflow automation tools (e.g., Jira) and dashboarding (e.g., Tableau) preferred