Enterprise Account Executive, Growth

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.

• Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

Responsibilities:

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Build lasting meaningful relationships internally with other members of management team as well as externally with prospects customers and partner community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for regions market segmentation and targeted accounts
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to the business in a productive manner
• Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:

• Travel required: 50%
• 5 years of new business direct sales experience carrying a quota
• Prior success selling SaaS-based solutions managing complex sales practices and solution-based selling to CXO senior management and director-level individuals at enterprise-level prospects
• Strong analytical and business deal-making capability ability to ferret out opportunities create positive relationships ask questions that uncover hidden issues during discovery and bring the transaction to closure successfully
• Demonstrated track record of successfully planning developing and implementing of new business opportunities
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced dynamic startup environment
• Bachelors Degree preferred

Pay Range (OTE) : $270000 - $320000

Other Types of Pay : Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives.

Health Insurance :Medical Dental Vision Life and Disability Insurance Employee Assistance Program (EAP).

Retirement Benefits :401(k) plan

Paid Time Off :Talkdesk offers an uncapped paid time off program subject to manager approval and consistent with business needs.

Paid Holidays : Talkdesk offers 14 paid holidays each year.

Paid Sick Leave :Employees have uncapped paid time off subject to manager approval and consistent with business needs.

Method of Application :Apply online.

Application Window : The application window is expected to close at least 5 days from the posting date.

All questions or concerns about this posting should be directed to the Talent team at .

Work Environment and Physical Requirements:

Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.

Required Experience:

IC