Medical Front Desk
shift: First
work hours: 7:45 AM - 4:30 PM
education: High School Responsibilities
- Gathers appropriate identification for patient and confirms all patient demographics to validate patient identity.
- Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits.
- Obtains all necessary customer consents/attestations.
- Responds to customer requests and answers questions regarding various service and account information.
- Analyzes and rectifies customer concerns using established procedures.
- Uses computer to access and/or update customer records.
- Collects patient portions, verifies, and posts transactions.
- Experience with Epic
- epic (2 years of experience is required)
- Patient Registration (2 years of experience is required)
- Patient Care Coordination (2 years of experience is required)
- HIPAA (1 year of experience is required)
- Insurance Verification (2 years of experience is required)
- Years of experience: 2 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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