Customer Service and Appointment Setting Representative

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free food & snacks
• Paid time off
• Training & development

Allstate Insurance Agency located in Lilburn, Ga. Is seeking an energetic and driven team member who can work with a dynamic team of sales agents who share your desire to win. As a Customer Service/Telesales Appointment Representative you will help grow the agency by engaging new prospects and building strong relationships within the community. You’ll work as a member of a sales team focused on providing insurance and financial products that help customers protect their homes, cars, and retirement incomes. You will apply insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships as a trusted advisor.

Responsibilities:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Develop new leads, schedule appointments, identify customer needs, and market appropriate products and services
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service.
Work to establish and meet marketing goals
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance play in helping people manage the risks and protect what matters most to them
People-oriented
Self-motivated
Proactive in problem solving
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Provide timely and thorough activity reports to agent

Benefits:
Paid Holidays
Bonus Opportunities
Paid Time Off (PTO)
Weekends Off
Holidays Off
Hands On Training
Office Snacks & Coffee
License reimbursement when time for promotion
Work Hard, Play Hard Atmosphere

Expectations:
Must get Georgia Property and Casualty license within 30 days (will train the right motivated candidate)
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must be highly self-motivated.
Professional phone etiquette.
Career minded vision.

In Summary:
If you are the energetic and driven team member that we are looking for and can see yourself establishing long lasting relationships with people and helping them protect what matters, then please submit your resume. We look forward to following up with you on the next steps of the interviewing process. This position is with an Allstate agent, not with Allstate Insurance Company. Employees of Allstate agents must be able to successfully complete any applicable licensing requirements and training programs. Allstate agents are independent contractors who hire their own employees. Allstate agents’ employees are not employees of Allstate Insurance Company.


If this position looks like something that you would be interested in, apply today.