Housekeeping Supervisor FT
- Supervise and inspect the work of Room Attendants, Housepersons, and Public Area Attendants to ensure quality standards are met.
- Conduct guest room and public area inspections, ensuring cleanliness, presentation, and maintenance standards are maintained.
- Assign daily work schedules and room assignments based on occupancy and operational needs.
- Monitor room status and communicate updates with the Front Office team to support efficient room availability.
- Train, coach, and develop housekeeping colleagues while promoting a positive and productive work environment.
- Respond promptly and professionally to guest requests, concerns, and service recovery opportunities.
- Monitor attendance, productivity, and performance; provide feedback and support corrective action when necessary.
- Ensure compliance with company policies, safety regulations, OSHA standards, and sanitation procedures.
- Assist with inventory control, linen management, supply ordering, and cost-control initiatives.
- Report maintenance concerns and coordinate with Engineering to ensure timely resolution.
- Support the Executive Housekeeper with departmental projects, payroll, scheduling, and administrative responsibilities as assigned.
- High School Diploma or equivalent required.
- Minimum 1-3 years of housekeeping experience in a hotel, resort, or luxury hospitality environment.
- Previous supervisory or leadership experience preferred.
- Strong knowledge of housekeeping procedures, cleaning equipment, and hotel quality standards.
- Excellent communication, leadership, and organizational skills.
- Ability to work flexible schedules, including weekends and holidays.
- Proficient in hotel property management systems and Microsoft Office applications preferred.
- Ability to lift up to 50 pounds and remain standing or walking for extended periods
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
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